Senior Solutions Architect

About the Role

Think is seeking a Senior Solutions Architect to lead technical pre-sales and customer success. This full-time position is based in Riyadh and will support the company's commercial footprint across the region. The role involves acting as the primary technical authority, mapping Think's AI Nodes and ILM solutions to customer environments, workloads, and constraints, with daily customer interaction.

Responsibilities

• Own the technical solution design for major deals, translating customer requirements into winning hardware and software configurations.
• Lead workshops, technical deep dives, and proof-of-concept scoping sessions with customer architects and engineering teams.
• Manage the Solutions Engineer and Customer Support Technician, including hiring, development, and maintaining team standards as the team expands.
• Oversee technical RFP responses, ensuring accuracy, completeness, and a clear point of view.
• Serve as the liaison between sales and engineering, communicating customer feedback to the product team and conveying engineering confidence to customers.
• Manage technical onboarding processes and oversee deployments from kickoff through to go-live.

Qualifications and Experience

• A minimum of 5 to 10 years of relevant experience is required for this role.
• Demonstrated ability to lead technical discussions and solution design.
• Experience in customer-facing technical roles.

Company Overview

Think is one of the first deep tech companies in the region, focused on building foundational technology in-house. The company offers an environment for meaningful ownership and impact at an early stage.

Work Environment and Benefits

This role offers competitive early-stage compensation and involves close collaboration within a small, senior team. The work addresses complex problems that integrate hardware, systems, and AI at scale.

Location

This position is based in Riyadh, Saudi Arabia.