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نوع العقددوام كامل
طبيعة الوظيفةبالموقع
الموقعالرياض

وصف الوظيفة

About the Role

Marriott International is seeking a Supervisor Housekeeping to join their team in Riyadh, Saudi Arabia. This full-time position involves overseeing housekeeping operations to ensure compliance with quality standards and supporting daily departmental activities. The role requires coordination with various hotel departments and a focus on maintaining high standards of cleanliness and guest satisfaction.

Key Responsibilities

  • Control rooms, public areas, and the swimming pool after housekeeping attendant service to ensure compliance with quality standards.
  • Report on rented rooms, check room status, identify unsuitable rooms, prioritize cleaning, and update the status of departing guest rooms.
  • Assist housekeeping management in overseeing daily operations and activities.
  • Liaise and coordinate efforts with housekeeping, engineering, reception, and laundry departments.
  • Document and resolve issues related to unsuitable rooms in coordination with reception.
  • Prepare, distribute, and communicate changes in assignment sheets and schedules.
  • Report unresolved issues to the subsequent team for follow-up.
  • Perform necessary administrative tasks.
  • Support management in hiring, training, scheduling, evaluating, counseling, enforcing disciplinary rules, motivating, and coaching employees.

Operational Duties and Standards

  • Adhere to and enforce all company safety policies and procedures.
  • Report maintenance issues, accident hazards, accidents, or injuries promptly.
  • Complete required safety training and obtain necessary certifications.
  • Ensure a clean and professional appearance and uniform.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Support colleagues and treat them with dignity and respect, contributing to team goals.
  • Comply with quality assurance expectations and standards.
  • Move at the required speed to respond to work situations, including running, walking, and jogging.
  • Read and visually verify information in various formats, including small print.
  • Visually inspect tools, equipment, and machinery to identify defects.
  • Enter and retrieve work-related information using computers and point-of-sale systems.
  • Grasp, turn, and manipulate objects of different sizes and weights, requiring fine motor skills and hand-eye coordination.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Navigate narrow, confined, or elevated spaces, as well as sloped, uneven, or slippery surfaces and steps.
  • Ascend and descend stairs and service ramps.
  • Demonstrate continuous use of manual dexterity and gross motor skills, with frequent use of bi-manual dexterity and excellent motor skills.
  • Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and over 55 pounds (25 kg) with assistance.
  • Push and pull loaded housekeeping carts and other work equipment on sloped and uneven surfaces.
  • Stand, kneel, sit, or walk for prolonged periods or at a high frequency for a full shift.
  • Listen and respond appropriately to concerns from guests and other employees using clear and courteous language.
  • Perform all other tasks as requested by managers and corresponding to the position.

Qualifications and Experience

  • High school diploma or equivalent.
  • At least 1 year of related work experience.
  • At least 1 year of supervisory experience.

متطلبات الوظيفة

  • تتطلب ٥-١٠ سنوات خبرة

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