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Join HCLTech as a Business Analyst!
We are looking for a Saudi national to take on a vital role in our IT department. As a Business Analyst, your primary responsibility will be to create, maintain, and organize comprehensive technical documentation for a variety of IT systems, processes, and procedures. This position is critical in ensuring that IT operations are well-documented and understood by all relevant stakeholders, including IT staff, end-users, and management.

Key Responsibilities:

• Develop and maintain various technical documents, including policy and compliance documents, process documentation, system architecture diagrams, and user manuals.
• Collaborate with IT Operations engineers and subject matter experts to gather information.
• Translate complex technical information into easily understandable language.
• Proofread and edit documents for clarity and adherence to company style guides.
• Conduct regular audits of existing documentation to ensure accuracy.

Requirements:

• Saudi national with 4-10 years of overall experience, including 4-7 years in a relevant field.
• Minimum bachelor’s degree.
• Excellent written and verbal communication skills in both English and Arabic.
• Strong understanding of IT operations concepts.
• Proven experience documenting IT infrastructure and systems.
• Proficiency with documentation tools and experience with diagramming tools.