About the Company:**** is a Saudi AI company dedicated to building an enterprise automation platform that enhances customer interactions, operational tasks, and service workflows through voice, chat, WhatsApp, and digital channels.
About the Role:We’re seeking an AI Business Analyst who will translate business needs into clear, structured requirements to guide design, development, and delivery. In this role, you will analyze current processes, identify gaps, define workflows, and ensure that each automation use case delivers measurable business value.
What You Will Do:- Lead requirement gathering, clarification, and alignment with enterprise stakeholders.
- Translate high-level business needs into structured requirements, workflows, and acceptance criteria.
- Own BRDs, FRDs, user stories, and requirement traceability across multiple work streams.
- Design detailed as-is and to-be workflows with clear logic, branching, and decision paths.
- Identify gaps, risks, dependencies, and business constraints early.
- Guide product, engineering, and QA teams on business rules and logic interpretation.
- Validate end-to-end workflows and outcomes before release to ensure business value and ROI.
- Mentor junior analysts and elevate documentation, discovery, and analysis standards.
- Ensure alignment between business, product, engineering, and QA.
Qualifications:- At least two to four years of experience in business analysis and product management.
- Strong requirement-gathering and process-mapping skills.
- Ability to simplify complex problems into executable logic.
- Understanding of APIs and integrations at a conceptual level.
- Experience in SaaS, AI, or digital platforms.
- Excellent communication and stakeholder-management skills.
- Bachelor’s degree in Computer Science, Computer Engineering, Artificial Intelligence, or a related field.
Why Join Us?At ****, you’ll have the opportunity to influence how organizations in the region adopt AI automation and drive operational transformation. Work with enterprise clients, shape impactful workflows, and witness your work come to life in production environments used by thousands of customers.
