Sales Specialist

About KONE

KONE, a certified Top Employer, is committed to fostering a positive work environment through effective people practices. The company prioritizes a culture that promotes collaboration, diversity, growth, and employee well-being, aiming for high standards of quality and efficiency.

Role Overview

KONE is seeking a Sales Specialist for its New Equipment Business in Jeddah, Makkah, Saudi Arabia. This full-time role requires 2-5 years of experience and focuses on ensuring efficiency in new equipment sales, particularly during the pre-sales phase. The specialist will support salespeople by managing leads and assisting with sales planning and funnel activities.

Key Responsibilities

• Contact customer-initiated leads (*, via webpage forms, digital marketing campaigns, chat, or other online channels) within 24 hours.
• Qualify leads before assigning them to a salesperson.
• Support the sales team in value discovery meetings, including preparing presentations and other support materials.
• Maintain up-to-date sales funnel, customer, and opportunity data in the CRM system.
• Assist salespersons with back-office tasks such as tenders, orders, equipment, and customer inquiries.
• Support the organization of customer visits, tasks, and events.
• Provide Sales Managers with requested reports or sales summaries.
• Assist the Sales team with paperwork, including compliance documents, submittals, letters, and other sales-related documents.
• Maintain and update prequalification documents.
• Manage and update KONE Profile registrations for strategic customers.
• Follow up with the Sales team on the sales process, specifically order conversion from HS/IP to OC.
• Contact and follow up with customers regarding sleeping opportunities and long-aging opportunities.

Qualifications and Experience

• 2-5 years of relevant experience.
• Demonstrated energy and enthusiasm for sales support.

Benefits and Development

KONE offers a dynamic team environment that promotes collaboration. Employees receive comprehensive learning and development programs covering a range of professional skills, along with regular feedback through performance discussions. The company provides opportunities for individual development, including mentoring and coaching programs.

Application Process

Candidates interested in this Sales Specialist position are encouraged to apply.