Waiter/Waitress (Saudi National Only)

📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	جدة

وصف الوظيفة

About the Role

Park Hyatt is seeking a Waiter/Waitress (Saudi National Only) to join their team in Makkah, with operations spanning Jeddah and Makkah. This full-time role focuses on delivering a high level of personalized service to guests, ensuring an exceptional dining experience.

Key Responsibilities

Host and serve all guests, ensuring an exceptional drinking and dining experience, creating lasting memories, and building relationships.
Bring restaurant concepts to life through personal flair and style when interacting with guests.
Ensure guests receive the highest level of personalized service at all times.
Report guest complaints or problems to supervisors if an immediate solution is not found, and ensure follow-up with guests.
Maintain awareness of hotel activities and ensure proper handover of pending points for the next shift's follow-up and action.
Provide courteous, professional, efficient, and flexible service at all times.
Perform opening and closing procedures established for the assigned place of work.
Monitor operating supplies and actively work to reduce spoilage and wastage.
Handle cash and credit card payments accurately.
Maintain a thorough understanding and knowledge of all Food and Beverage related services and products.
Recommend Food & Beverage combinations, and effectively upsell and cross-sell products.

General Duties

Maintain a high standard of grooming and hygiene at all times.
Foster a good rapport and working relationship with colleagues and all other departments.
Provide full support to Supervisors and the team for any other reasonable duties and responsibilities as assigned.

Qualifications and Requirements

Experience: 2-5 years in a similar role.
Nationality: Saudi National Only.

Work Environment

This is a full-time position based in Makkah, with responsibilities extending to Jeddah. The role requires active participation within a team-oriented environment, ensuring seamless service delivery across shifts.