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نوع العقددوام كامل
طبيعة الوظيفةبالموقع
الموقعمكة المكرمة

وصف الوظيفة

About the Role

Le Méridien Hotels & Resorts is seeking an Assistant Manager of Sales to join their team in Mecca, Makkah, Saudi Arabia. This full-time role focuses on supporting sales opportunities, ensuring efficient service delivery, and building long-term customer relationships to achieve sales objectives. The Assistant Manager will also be responsible for achieving personal sales goals.

Key Responsibilities

  • Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
  • Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
  • Develop community relationships to expand the customer base and identify new sales opportunities.
  • Assist in managing relationships with key internal and external stakeholders.
  • Provide accurate and timely turnover of business to Event Management.
  • Participate in sales calls with the sales team to acquire new business and close deals.
  • Support the operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.

Market Analysis and Revenue Maximization

  • Identify new business opportunities to achieve personal and location revenue goals.
  • Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to inform sales strategies.
  • Assist in securing the best opportunities for the location based on market conditions and needs.
  • Gain an understanding of the location’s primary target customer and service expectations to offer tailored business solutions.

Customer Service Excellence

  • Support the company’s service and relationship strategy to drive customer loyalty through service excellence.
  • Service customers to grow account share.
  • Execute and support the company’s customer service standards.
  • Provide excellent customer service consistent with daily service basics.
  • Set a positive example for guest relations.
  • Interact with guests to obtain feedback on product quality and service levels.

Qualifications and Experience

  • 0-1 year of relevant experience is required for this position.

Work Type

This is a full-time position. Salary information will be disclosed during the interview process.


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