Career Opportunities: Housekeeping Supervisor

About Shangri-La Jeddah

Shangri-La Jeddah is located on the new Jeddah Waterfront, offering a luxury experience with views of the Red Sea. The hotel's design integrates the surrounding environment, featuring interiors that reflect the sea and sandy beaches. It provides facilities for families, including a Kids Club, and offers various dining options.

The Role of Housekeeping Supervisor

The Housekeeping Supervisor assists in managing all housekeeping operations under the direct supervision of the Executive Housekeeper and SM-Housekeeping. This role ensures that assigned areas maintain established standards of cleanliness, orderliness, and physical appearance. This is a full-time position requiring 2-5 years of experience.

Key Responsibilities

• Record and document items requiring repair and subsequent follow-up.
• Submit recommendations for painting, repairs, furnishing, equipment relocation, and space adjustments to the Executive Housekeeper for review.
• Coordinate with the Engineering department regarding necessary repairs and maintenance work, and follow up on outstanding work orders as required.
• Follow up and re-inspect areas that have not been addressed within an acceptable timeframe.
• Ensure all equipment and areas are cleaned thoroughly.
• Ensure adherence to grooming standards as outlined in the Employee Handbook.
• Provide assistance in housekeeping coordination functions, such as communication, when needed and when task volume permits.
• Draft or assist in drafting the housekeeping duty roster by providing information on peak periods up to three days in advance to serve as a guide, and ensure this information is updated daily.

Work Environment and Culture

Shangri-La Hotel fosters a workplace that supports personal growth and professional development. The company offers structured learning pathways to enhance professional skills and leadership capabilities. Teams are built on principles of inclusion, respect for diversity, and a secure environment for all colleagues. The company is an equal opportunity employer and welcomes applications from all qualified candidates.

Benefits and Recognition

The role includes competitive benefits, recognition programs, and colleague stay/travel perks designed to acknowledge contributions and dedication.

Application Process

All information provided by applicants will be treated confidentially and used exclusively for recruitment purposes. Only successful candidates will be contacted.