F&B Service Expert

About the Role

The Ritz-Carlton Hotel Company, *** is seeking an F&B Service Expert for a full-time position in the Red Sea region. This role focuses on creating memorable guest experiences beyond basic food and beverage service, ensuring guest satisfaction through proactive engagement and adherence to service standards. The F&B Service Expert contributes to the hotel's operational excellence and upholds the brand's reputation for luxury hospitality.

Key Responsibilities

• Proactively offer a range of services to enhance the guest experience.
• Set tables, communicate effectively with the kitchen, and interact with guests.
• Serve guests and ensure all transactions contribute positively to their experience.
• Clean and maintain work and storage areas to ensure a safe and hygienic environment.
• Adhere to company guidelines, procedures, and quality standards consistently.
• Maintain a professional appearance, uniform, and communication style.
• Review menus and verify information as required.
• Perform physical tasks including standing, sitting, and walking for extended periods, moving on varied surfaces, and lifting/carrying objects weighing less than 50 pounds without assistance.
• Reach, bend, turn, stretch, and stoop as necessary to perform duties.

The Ritz-Carlton Gold Standards

This role requires ensuring that The Ritz-Carlton’s “Gold Standards” are met daily with attention and kindness. These standards form the foundation of the brand, guiding daily operations and contributing to its reputation as a leading global luxury hospitality provider. As part of the team, the F&B Service Expert will learn and apply these standards, including the employee promise, the credo, and the service values, fostering a culture that leads to success.

Qualifications and Requirements

• 0-1 year of experience in a related service role.
• Ability to perform tasks requiring physical exertion, including prolonged standing, walking, and lifting.
• Commitment to maintaining a safe workspace and following established procedures.
• Professional demeanor and communication skills.

Company Overview

The Ritz-Carlton Hotel Company, *** operates over 100 award-winning hotels globally, known for creating exceptional guest experiences. The company values empowering its associates to be creative, kind, and compassionate. As part of Marriott International, The Ritz-Carlton is committed to providing equal opportunities and fostering an inclusive environment where diversity is valued and celebrated. The organization does not discriminate based on disability, veteran status, or other characteristics protected by applicable law.

Career Development

Joining The Ritz-Carlton means becoming part of Marriott International's portfolio of brands. This affiliation offers opportunities for professional growth within a global team, enabling associates to develop their skills and contribute to a respected luxury hospitality brand. The company is dedicated to offering an environment where associates can take pride in their work and team.