Recreation Attendant

About The Ritz-Carlton

The Ritz-Carlton operates over 100 award-winning properties globally, known for delivering luxury service. The company emphasizes a culture where employees are empowered to be creative and compassionate, guided by the "Gold Standards" which include the Employee Promise, Credo, and Service Values. The Ritz-Carlton is part of the Marriott International portfolio of brands.

Role Summary

The Recreation Attendant is responsible for ensuring the delivery of The Ritz-Carlton's Gold Standards daily. This full-time position involves encouraging guest participation in recreational activities, maintaining facility safety, and providing information and services related to recreation. The role requires 0-1 years of experience.

Key Responsibilities

• Encourage, recruit, register, and schedule guests for recreation activities.
• Promote a welcoming and relaxing environment for guests.
• Provide accurate information regarding available recreation facilities and activities.
• Enforce recreation facility rules and regulations to ensure guest and member safety.
• Monitor activity within the recreational facility and respond to emergencies according to established procedures.
• Identify and report situations where guests may be unable to safely participate in an activity to a supervisor or manager.
• Clean and maintain recreational equipment and supplies.
• Report accidents, injuries, and unsafe work conditions, and complete required safety training and certifications.
• Adhere to company policies and procedures, maintain a professional appearance, protect proprietary information, and safeguard company assets.
• Welcome and acknowledge guests, anticipate service needs, assist individuals with disabilities, and express genuine appreciation.
• Communicate professionally and clearly, including answering telephones with appropriate etiquette.
• Develop positive working relationships and support team goals.
• Process payments for rental equipment, activities, facility rentals, or retail sales.
• Comply with quality assurance expectations and standards.

Physical Requirements

• Ability to stand, sit, or walk for extended periods or an entire work shift.
• Capable of moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds independently, and objects exceeding 50 pounds with assistance.
• Proficiency in grasping, turning, and manipulating objects of various sizes and weights, requiring fine motor skills and hand-eye coordination.
• Ability to navigate narrow, confined, or elevated spaces.
• Capable of moving over sloping, uneven, or slippery surfaces, as well as ascending and descending stairs and/or service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested.

Qualifications

• 0-1 years of experience in a related field.
• Ability to read and visually verify information in various formats.
• Capability to visually inspect tools, equipment, or machines for defects.
• Proficiency in entering and locating work-related information using computers and/or point-of-sale systems.

Application Process

Join The Ritz-Carlton, a part of Marriott International, and contribute to a global team dedicated to luxury hospitality.