Restaurant Supervisor Saudi National

About the Role

St. Regis is seeking a Restaurant Supervisor - Saudi National to join our team. This full-time role involves overseeing restaurant operations to ensure optimal service delivery and guest satisfaction. The supervisor will play a key role in maintaining operational standards and supporting team performance.

Key Responsibilities

• Ensure staff collaboration for optimum service and guest needs fulfillment.
• Inspect staff grooming and attire, addressing any deficiencies.
• Perform opening and closing duties, including setup, cleaning, and securing the premises.
• Monitor storage areas for organization, adherence to FIFO, and cleanliness.
• Conduct scheduled inventories, stock, and requisition necessary supplies.
• Oversee dining rooms for seating availability, service quality, safety, and guest well-being.
• Submit work orders for maintenance and repairs.

Team Leadership and Development

• Assist management with hiring, training, scheduling, evaluation, counseling, and motivating employees.
• Serve as a role model and initial point of contact for the Guarantee of Fair Treatment/Open Door Policy.
• Foster positive working relationships and support team goals.
• Listen and respond appropriately to employee concerns.

Operational Compliance and Guest Experience

• Adhere to all company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions.
• Ensure professional appearance and maintain confidentiality of proprietary information.
• Welcome and acknowledge guests according to company standards, anticipate needs, assist individuals with disabilities, and express genuine appreciation.
• Communicate clearly and professionally with all individuals.
• Ensure adherence to quality expectations and standards.
• Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Physical Requirements

• Ability to read and visually verify information in various formats.
• Visually inspect tools, equipment, or machines to identify defects.
• Stand, sit, or walk for extended periods or an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination.
• Navigate narrow, confined, or elevated spaces, and move up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Experience

Candidates should possess 2-5 years of relevant experience in a supervisory role within the restaurant or hospitality industry. Completion of safety training and certifications as required by company policy is essential. This role requires a Saudi National.