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SalarySalary 4,000 SR / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAbha
Join us as a Customer Service Specialist!
Do you have a passion for serving the community and a desire to make a positive impact in the beneficiaries' lives? We at The National Commission for the Care of Prisoners, Released Prisoners, and Their Families in the Asir Region are looking for a Customer Service Specialist to join our distinguished team.

Responsibilities:
  • Supervising the identification of family needs of beneficiaries and providing suitable programs.
  • Strengthening the relationship with beneficiaries, studying their developmental needs, and providing support.
  • Preparing work plans and ensuring equitable distribution of services.
  • Supervising the implementation of training and employment programs to support family projects.
  • Managing the budget and following up on the financial affairs of the center.
Requirements:
  • Bachelor's degree in a relevant field such as advertising, public relations, or customer service.
  • Advanced skills in customer service, research, and consulting.
  • Proficiency in both Arabic and English.

Join us in supporting the community and making a real difference!

Requirements

  • Open for all nationalities
  • Requires 0-1 Year experience
Saud
The National Committee for the Care of Prisoners and Released Persons (Traham)

About The National Committee for the Care of Prisoners and Released Persons (Traham)

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Here's the resulting JSON: ```json { "originalTextLanguage": "English", "translatedText": "انضم إلينا كأخصائي خدمات العملاء!
نحن نبحث عن أخصائي م dedicated و apasionado للإشراف على وإدارة خدمات متنوعة لعائلات السجناء والسابقين. ستشمل دورك:
  • تحديد احتياجات العائلات للمستفيدين والإشراف على البرامج ذات الصلة مثل برامج رعاية الاتصال، وخدمات الإرشاد، وتطوير مهارات العائلات.
  • تصنيف احتياجات المستفيدين والإشراف على ميكنات تنفيذ متطلبات الخدمة لضمان توزيع عادل.
  • إنشاء والحفاظ على علاقات مع المستفيدين وإدارة دراسات الحالة الخاصة بهم، مع إعطاء الأولوية للاحتياجات وفقًا لتوجيهات "ترحم".
  • تطوير وتنفيذ خطط لدعم قدرات المستفيدين، إلى جانب الحفاظ على قاعدة بيانات محدثة والتواصل المستمر.
  • الإشراف على خطط الميزانية ورصد الشؤون المالية لتنفيذ الخطط الاستراتيجية بنجاح.
  • إنشاء سياسات منظمة والإشراف على عمليات المركز، وصيانة المرافق، والتقارير المنتظمة حول أداء الموظفين.
  • الإشراف على برامج بناء القدرات التي تغطي الاحتياجات التدريبية ودعم التوظيف للمستفيدين.
  • تحديد احتياجات المساعدة المالية وضمان تلبيتها بشكل عادل وفي الوقت المناسب.
المؤهلات:
نطلب من المرشحين الحصول على درجة البكالوريوس في:
  • Educational psychology
  • سوسيولوجيا
  • خدمات العملاء
  • الشريعة
  • الخدمة الاجتماعية
المهارات والخبرة:
يفضل معرفة متقدمة في خدمات العملاء، والتحقيق، وضمان الجودة، والبحث، والتقارير / المراقبة، وقياس ردود فعل العملاء. المعرفة بـ Microsoft Office (MOS) مطلوبة، والحصول على شهادة كامبريدج في مهارات تكنولوجيا المعلومات هو ميزة إضافية. إجادة اللغة العربية مطلوبة، ومعرفة اللغة الإنجليزية تعتبر ميزة مرغوبة." } ```

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