Quality Control Senior Specialist📣 Job Ad

About the Role

Nahdi Medical Co. is seeking a Quality Control Senior Specialist to join its team in Abha, 'Asir. This full-time role requires 5-10 years of experience and is critical for ensuring the daily execution of all quality assurance standards and procedures within the Distribution Centers. The specialist acts as the frontline compliance expert, responsible for validating operational quality checks, conducting practical testing of new standards, and leading detailed investigations into non-conformities and deviations.

Key Responsibilities

The Quality Control Senior Specialist's responsibilities are primarily focused on maintaining operational compliance, conducting thorough testing, and managing deviation investigations. Specific duties include:

• Ensuring the correct, consistent, and effective implementation of approved Quality Assurance (QA) standards by operational staff.
• Conducting hands-on testing and practical simulations of new or revised standards within the Distribution Center (DC) environment.
• Performing routine and spot checks on DC operations to ensure adherence to established Quality Control (QC) standards.
• Monitoring and reporting all deviations, non-conformances, or operational breaches from defined QC standards and regulatory requirements.
• Leading formal Root Cause Analysis (RCA) for critical deviations and documenting findings for the QA team.
• Assisting the QA team with knowledge transfer and providing practical feedback for continuous improvement.

Operational Quality Control and Standards Implementation

This role involves direct engagement with quality standards and their application:

• Receive, study, and thoroughly understand all quality standards, testing protocols, and Standard Operating Procedures (SOPs) defined by the central QA team.
• Conduct hands-on testing and practical simulations of new or revised standards within the operational DC environment to verify feasibility, efficiency, and compliance before full-scale rollout.
• Perform routine and spot checks on DC operations, covering areas such as temperature mapping, inventory segregation, security, goods receipt, dispatch quality, and equipment calibration records, ensuring adherence to established QC standards.
• Be accountable for ensuring the correct, consistent, and effective implementation of all approved QA standards by operational staff across the Distribution Center.

Deviation and Investigation Management

A core aspect of the role is the proactive management and investigation of quality deviations:

• Continuously monitor and immediately report all deviations, non-conformances, or operational breaches from defined QC standards and regulatory requirements (*, Good Distribution Practice - GDP).
• Lead the formal investigation process for all critical deviations and non-conformances, conducting thorough Root Cause Analysis (RCA) to identify underlying systemic, procedural, or human factors.
• Document the deviation and complete RCA findings, including evidence, investigation steps, and root cause summary, in a formal report for submission to the QA team to enable Corrective and Preventative Actions (CAPA).

Training and Continuous Improvement Contributions

The specialist also contributes to the ongoing development and improvement of quality processes:

• Assist the QA team in translating complex standards into practical, on-the-floor training for DC operations staff and QC inspectors.
• Provide crucial practical feedback to the central QA team regarding execution challenges, unexpected outcomes, or process improvements observed during testing and implementation.
• Support internal and external audits by providing evidence of daily QC checks, deviation investigation records, and compliance implementation status within the Distribution Center.

Work Environment and Schedule

This full-time position operates on a schedule of 5 working days with 2 days off per week, typically from 8:30 AM to 5:30 PM. The work environment is primarily indoors (90%), with some outdoor activities (10%) as required by operational checks.