Customer Complaints Clerk📣 Job Ad

Join Our Team as a Guest Service Officer - Spa

At Grand Hyatt Al Khobar, we are seeking an enthusiastic Guest Service Officer for our Spa. This role is essential in ensuring the smooth and efficient running of our reception within the Spa, part of our Rooms Division.

Key Responsibilities:

• Support daily operations and maintain high customer service standards.
• Contribute to a welcoming environment for guests.
• Assist in the management of appointment schedules and inquiries.

Qualifications:

• Relevant degree or diploma in Hospitality or Tourism management.
• Minimum of 2 years' experience in hotel operations.
• Strong customer service, communication, and interpersonal skills.

Join us in delivering exceptional service and become a part of our cultural hospitality at Hyatt!

Join Creative Closets as a Front Desk Receptionist!
At Creative Closets, we pride ourselves on delivering exceptional customer service and innovative storage solutions. We are currently seeking enthusiastic receptionists to join our team in showrooms located in Riyadh, Jeddah, and Al Khobar.

Key Responsibilities:

• Welcome customers as they enter our showrooms.
• Provide hospitality to customers and assist them with inquiries.
• Brief customers on our product offerings.
• Provide approximate prices for products when designers are busy.
• Follow up with leads generated from marketing campaigns.
• Schedule customer visits and share details with the showroom manager.
• Handle incoming calls to the showroom.
• Register customer information on our HISABAT system (coming soon).

About Us:
Creative Closets has been a leader in the custom closet market since 1997, known for our craftsmanship and customer care. With eight showrooms across the Middle East and North Africa, we are expanding our team and looking for talented individuals to join us. Explore an opportunity with a company that offers an unconditional money-back guarantee on our custom-made products.

Introduction:
We invite you to join our team at Future of Fun Trading Company as a Customer Service Specialist. We will need a special person to identify performance indicators and quality standards in customer service and work on developing programs aimed at enhancing service quality.

Key Responsibilities:

• Conduct studies and analyses to identify performance indicators and update customer service procedures.
• Develop advanced programs and ensure customer expectations in terms of service quality.
• Analyze data to identify strengths and weaknesses in customer service systems.
• Prepare documents and reports and provide appropriate recommendations.

Qualifications:

• Bachelor's degree in any of the following fields: Advertising, Public Relations, Customer Service, Executive Secretarial.

Required Skills:

• Advanced customer service skills.
• Skills in quality assurance and after-sales management.
• Ability to prepare reports and analyze customer data.
• Fluency in both Arabic and English.