Receptionist📣 Job Ad

Join Our Team as a Spa Receptionist!
At Kempinski Hotels, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. As a Spa Receptionist, you will play a crucial role in supporting all reception and spa public area duties while preparing for a future in Spa leadership or operational roles.

Your Responsibilities:

• Oversee the reception area, including food and beverage offerings, retail, maintenance, and housekeeping.
• Respond to guest bookings and queries in a professional manner.
• Promote and up-sell spa services and retail items.
• Abide by the spa's Standard Operating Procedures (SOPs), Policies & Forms Manuals.
• Maintain knowledge of Kempinski The Spa treatments, services, and products, advising guests accordingly.
• Record reservations and manage appointment schedules.
• Conduct confirmation calls and check guests in and out, following payment and cash handling procedures.
• Update and manage client profiles, preparing daily reports as per SOP.
• Remain informed about other resort activities and actively promote them.
• Handle guest queries or small complaints confidently and maintain complete discretion.
• Ensure a clean and neat working environment and sufficient supplies.

Join us in creating a luxurious experience for our guests while developing your career in the hospitality industry!

Join PwC as a Receptionist!
At PwC, established in the region for 40 years, we have around 8000 employees across 12 countries. We are currently looking for a dedicated receptionist to operate the switchboard and manage front desk activities efficiently.

Key Responsibilities:
- Serve as the first point of contact for visitors and callers.
- Handle all internal and external inquiries, ensuring prompt and courteous service.
- Manage administrative activities of the front office, including:

• Operating the switchboard and redirecting calls
• Maintaining visitor and caller logs
• Coordinating deliveries and mail
• Ensuring the reception area is well-maintained

- Support office manager in planning and organizing events.

Qualifications:
- Prior experience in a receptionist or administrative role is preferred but not mandatory.
- Strong communication skills and attention to detail.
- Ability to operate office equipment effectively.

Join us to become part of a global network of professionals reaching across countries. Your role as a receptionist will be vital in maintaining our professional reputation and providing a welcoming environment.