Channel Commission Tech Specialist

About Vodafone Intelligent Solutions (VOIS)

VOIS (Vodafone Intelligent Solutions) operates as a strategic arm of Vodafone Group Plc, focusing on delivering intelligent solutions through talent, technology, and transformation. As the largest shared services organization in the global telco industry, VOIS collaborates with Vodafone Group, local markets, and partner markets to develop next-generation solutions and services. This organization works with customers across 28 countries from 10 VOIS locations, supported by a network of teams in additional countries.

The Role: Channel Commission Tech Specialist

Vodafone is seeking a Channel Commission Tech Specialist to join the team in Al Qatif. This full-time role involves supporting the accurate translation of commercial requirements and commission offers into the commission calculation system. The specialist will be responsible for reviewing channel commissions, configuring commission schemes, analyzing payment outcomes, and maintaining commission reporting. The position requires 2-5 years of experience and focuses on ensuring commission payments are accurate, timely, and compliant with relevant policies through data analysis and cross-functional collaboration.

Key Responsibilities

• Review, calculate, and analyze channel commissions, ensuring compliance with commercial, financial, and operational policies.
• Translate commission scheme rules into system configurations and support their timely and accurate processing.
• Collaborate with relevant departments and compensation plan design teams to ensure effective configuration and operation of plans within the calculation system.
• Evaluate commission payment outcomes and provide detailed comparative analyses.
• Identify potential issues through data and trend analysis, coordinating cross-functional investigation and supporting evidence-based conclusions.
• Develop, extract, and maintain commission-related reports and dashboards, ensuring accuracy, consistency, and compliance with agreed definitions.
• Process commission transactions within agreed service levels to contribute to timely and accurate commission payments.

Required Qualifications and Experience

• Thorough understanding of compensation plan principles and end-to-end compensation processes.
• Educational qualification in mathematics, economics, finance, engineering, or a related discipline.
• At least three years of relevant experience gained within a multinational organization, technical consultancy, or auditing firm.
• Experience within telecommunications is beneficial.
• Advanced knowledge of Microsoft Excel and Access.
• Experience working with data warehouses and business intelligence tools.
• Operational knowledge of SAP CRM, an incentive compensation management solution such as Callidus, or SQL.

Key Skills and Attributes

• Strong analytical and synthesis skills, with the ability to examine complex processes while maintaining a strategic perspective.
• Organized, capable of prioritizing multiple information flows and requests, and delivering work to agreed deadlines.
• Sound project management capabilities and a collaborative, delivery-focused approach.
• Comfortable working with international and culturally diverse teams.
• Strong business and commercial awareness.
• Excellent data management and analytical capabilities.

Commitment to Diversity and Inclusion

Vodafone is committed to fostering an inclusive workplace where all individuals can thrive. The company values diversity in building a workforce that reflects its customers and communities, and does not tolerate any form of discrimination. Candidates whose experience may not align perfectly with every aspect of the job description are encouraged to apply, as the recruitment team supports exploring where skills best fit within Vodafone's opportunities.