Assistant Manager Reservations

About the Role

Hyatt Place Al Ula is seeking an Assistant Manager Reservations to support the opening of its new property in Al Ula, Saudi Arabia. This full-time role involves managing reservation operations to ensure accuracy, efficiency, and a seamless booking experience for guests.

About Hyatt Place Al Ula

Hyatt Place Al Ula represents a significant expansion for Hyatt in the region. The property will feature 215 guestrooms, two food and beverage outlets, dedicated meeting spaces, a swimming pool, and a fitness center, catering to both leisure and business travelers.

Key Responsibilities

• Assist in the daily management of reservation operations.
• Monitor reservations and ensure the accuracy of all booking details.
• Support the reservations team and coordinate daily activities.
• Handle guest inquiries and process reservation requests efficiently.
• Coordinate with the Front Office and other hotel departments to ensure smooth operational flow.
• Monitor room availability and maintain accurate reservation records.
• Support the team in resolving booking issues and maintaining high guest satisfaction.

Qualifications and Experience

• Experience required: 0-1 year in a relevant role.
• Demonstrated ability to manage reservation operations.
• Strong organizational skills and attention to detail.

Work Environment

This is a full-time position based in Al Ula, Saudi Arabia, supporting the pre-opening and ongoing operations of Hyatt Place Al Ula.