Jobs in Al ula

More than 15 Jobs in Al ula. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Category
Contract Type
Nationality

img
Call Center Manager

Call Center Manager

📣 Job AdNew

Emdad By Elm

Full-time
Join Emdad By Elm as a Call Center Operations Manager!

As a Call Center Operations Manager, you will be a strategic leader responsible for overseeing daily operations to ensure high-quality customer service and meeting operational objectives. Your key responsibilities will include:
  • Leading and managing daily operations of the call center to achieve set operational goals.
  • Developing and implementing daily, weekly, and monthly operational plans for smooth workflow.
  • Monitoring and evaluating key performance indicators (KPIs) to make informed decisions.
  • Supervising different teams (supervisors, customer service representatives, technical support) and allocating tasks according to workload.
  • Ensuring adherence to quality policies and standard operating procedures (SOPs).
  • Analyzing performance reports and providing recommendations to senior management for overall performance improvement.
  • Leading continuous improvement initiatives to enhance the effectiveness of systems and technologies used in the call center.
  • Coordinating with other departments to support the call center's needs effectively.
  • Handling critical cases and major customer complaints professionally to ensure customer satisfaction.

Requirements:
  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • A minimum of 5 years of experience in managing call centers or customer service, with at least 2 years in a leadership position.
  • Advanced knowledge of call center systems such as CRM, ACD, IVR.
  • Strong analytical skills to interpret data and utilize performance reports.
  • Proficiency in English (both spoken and written).
  • Excellent leadership and team management skills.
  • Exceptional verbal and written communication skills.
  • Ability to make quick decisions and solve problems effectively.
  • Customer service focus and dedication to achieving customer satisfaction.

breifcase2-5 years

locationAl Ula

3 days ago
Graphic Designer

Graphic Designer

📣 Job AdNew

Egis Group

Full-time
Join Egis Group as a Graphic Designer specializing in Report Design!
We are looking for a talented Graphic Designer to join our team in AlUla, Saudi Arabia. In this role, you will play a vital role in producing visually appealing and informative reports for our project management company.

Key Responsibilities:
  • Design and produce high-quality, visually appealing reports, presentations, and other project-related materials.
  • Collaborate with project managers and team members to understand report requirements and effectively translate complex data into clear visuals.
  • Develop creative concepts and design solutions that clearly communicate project information.
  • Create data visualizations, infographics, and charts to present complex information in an easily digestible format.
  • Maintain consistency in branding and design across all report materials.
  • Manage multiple projects simultaneously, ensuring tight deadlines and quality standards are met.
  • Stay up-to-date with design trends and best practices in data visualization and report design.
  • Contribute to the continuous improvement of report templates and design processes.

Qualifications:
  • Bachelor's degree in Graphic Design or a related field.
  • 5+ years of experience in graphic design, specifically in report design and data visualization.
  • Proficiency in Adobe Creative Suite, especially Illustrator, InDesign, and Photoshop.
  • Strong skills in data visualization and experience with relevant tools.
  • Excellent knowledge of Microsoft Office, particularly PowerPoint and Excel.
  • Understanding of project management principles and reporting practices.
  • Proven ability to convert complex data into clear, visually appealing graphics.
  • Strong attention to detail and organizational skills.
  • A collaborative mindset for working within a team environment.
  • Excellent time management skills to meet tight deadlines.
  • A portfolio demonstrating expertise in report design and data visualization.

Willingness to work in AlUla, Saudi Arabia is a must.

breifcase2-5 years

locationAl Ula

6 days ago
Sales Coordinator

Sales Coordinator

📣 Job AdNew

Accor

Full-time
Join Accor as a Sales Coordinator, where your contributions to the hospitality industry will redefine guest experiences.

As a Sales Coordinator, you will work closely with the Head of Commercial and the sales team to achieve and exceed booking targets. Your role will involve:
  • Identifying potential clients through research.
  • Engaging with customers to determine their needs and requirements.
  • Preparing and presenting sales proposals, emphasizing the hotel’s key features.
  • Providing timely responses to client inquiries.
  • Overseeing booking and reservation processes.
  • Collaborating with hotel staff to ensure a seamless guest experience.
  • Conducting price negotiations and facilitating customized service requests.
  • Coordinating event details including catering and seating arrangements.
  • Gathering client feedback for future business opportunities.

Qualifications:
  • Fresh Graduate with a Bachelor’s degree in Hospitality or Related Majors.
  • Strong communication and leadership skills.
  • Excellent organizational ability.
  • Attention to detail and ethical decision-making.
  • Ability to work independently and demonstrate strong problem-solving skills.

Safety & Security:
Your role also includes being the point of contact for safety incidents during night shifts, ensuring protocols are followed and incidents reported promptly.

If you are passionate about hospitality and dedicated to excellence, we invite you to apply and join our team where we make a positive impact every day.

breifcase0-1 years

locationAl Ula

6 days ago
Company ‎Branch Manager

Company ‎Branch Manager

📣 Job Ad

Al Rajhi Bank

Full-time
Join Al Rajhi Bank as a Branch Manager!
Al Rajhi Bank, a leading Islamic bank, is seeking an experienced and dedicated Branch Manager to drive our branch's success. You will be responsible for implementing banking strategies, managing staff, and enhancing customer satisfaction throughout the branch.

Key Responsibilities:
  • Execute the bank's strategy through short and long-term planning and division of tasks amongst team members.
  • Oversee the formulation of programs and plans aimed at developing the branch in alignment with approved tasks.
  • Monitor branch performance using productivity metrics.
  • Prepare local sales plans and set sales targets for each product or service for employees.
  • Regularly manage and meet with branch employees to discuss workflow, new programs, and set individual employee goals.
  • Conduct monthly follow-ups to ensure tasks are completed satisfactorily and recognize employee efforts.
  • Track sales opportunities and ensure proper implementation of requests.
  • Participate in budget formulation in coordination with branch management.
  • Direct daily operations and monitor customer account documentation and cash handling procedures.
  • Supervise tellers by ensuring proper information is collected from client requests.
  • Assist employees in overcoming challenges with branch applications and recommend necessary training.
  • Oversee customer service staff to ensure quality service and the proper presentation of offers.
  • Review required training and identify employee weaknesses to enhance skill sets.
  • Improve service levels and minimize errors through regular reviews and adjustments in service delivery.
  • Address customer complaints and rectify recurring issues to maintain the bank's reputation.

Qualifications and Skills:
  • Diploma or higher in Business Administration, Economics, or Accounting.
  • 5-8 years of experience in branch operations.

breifcase2-5 years

locationAl Ula

13 days ago