Business Systems & Reporting Analyst

About the Role

Eram Talent is seeking a Business Systems & Reporting Analyst for a client in Dhahran, Eastern, Saudi Arabia. This contract position requires 2-5 years of experience and involves processing, analyzing, and interpreting large-scale data to support data-driven decision-making processes. The role operates at the intersection of Management Information Systems (MIS) and business operations, with a preference for experience within the Learning & Development (L&D) domain.

Role Purpose and Impact

The Business Systems & Reporting Analyst will be responsible for synthesizing complex information into actionable insights, executive presentations, and structured reports. This role is critical for evaluating program performance, training metrics, and operational deliverables, particularly within Learning & Development or HR business units.

Key Responsibilities

• Extract, clean, compile, and analyze large datasets using MS Excel, PDF Professional, and corporate reporting tools.
• Interpret complex data records, identify operational trends, draw conclusions, and present data-backed recommendations to management.
• Design, build, and maintain scheduled and ad-hoc reporting dashboards and presentations using MS PowerPoint and MS Excel.
• Partner with business units, specifically Learning & Development / HR, to evaluate program performance, training metrics, and operational deliverables.
• Evaluate existing reporting workflows and systems to identify gaps, streamline data collection, and enhance reporting accuracy.
• Collaborate with internal teams and stakeholders to communicate analytical findings and support ongoing business projects.

Qualifications and Experience

• Education: Bachelor's Degree in Management Information Systems (MIS) or a closely related field from a reputable university.
• Experience: Minimum of 3+ years of hands-on experience in data analysis, data processing, and business reporting. Prior work experience within the Learning & Development (L&D) or HR domain is strongly preferred.

Required Skills and Competencies

• Technical Skills: Advanced proficiency in MS Excel (data manipulation, formulas, pivot tables, modeling) and MS PowerPoint. Demonstrated experience with PDF Professional tools for document processing and reporting.
• Core Competencies: Strong analytical thinking with a proven track record of converting raw data into meaningful executive insights. Excellent verbal and written English communication skills. Strong interpersonal, team collaboration, and presentation abilities.

Preferred Certifications

• PMP (Project Management Professional) certification is preferred.
• HR / L&D related professional credentials (*, CIPD, SHRM, CHRMP) are considered an advantage.