Customer Service Representative Jobs in Dammam

We are looking for an outstanding customer service representative to join our team, where you will be responsible for customer satisfaction and addressing customer inquiries and resolving their issues in a professional and swift manner. Responsibilities include providing information about products and services, processing orders and complaints, and accurately recording customer data in the system. We are looking for a candidate with excellent communication skills, patience in dealing with customers, and the ability to work under pressure to ensure the best customer service experience.

A customer service representative is required to work in the call center to respond to customer inquiries and solve their problems via phone and email in a professional and distinguished manner. The position requires excellent communication skills and the ability to handle work pressure and manage time efficiently, in addition to mastering the use of customer relationship management systems. The main tasks include: recording and tracking customer complaints, providing information about products and services, and coordinating with different departments to ensure a quick and effective resolution of the raised issues.

Telemarketing and responding to customer calls

About the Role

Lejamm Sports Company, the largest operator of health clubs in the Middle East, announces its need to fill the position of Receptionist within the Operations and Club Management team. This role plays a pivotal role in ensuring an excellent customer experience and smooth daily operations within the health clubs. The company is committed to promoting health and wellness in the region and offers a dynamic and supportive work environment for growth, with opportunities for professional development and competitive benefits, and encourages innovation, teamwork, and excellence.

Key Tasks and Responsibilities

As a Receptionist, you will be the first point of contact for members and visitors, and you will work to provide a professional and welcoming reception experience. Your responsibilities include managing incoming and outgoing communications, including phone calls, emails, and general inquiries. You will contribute to member check-in and check-out processes, ensuring accurate record-keeping. You will also provide information about club services, facilities, and membership options, as well as perform basic administrative tasks to support the club's operational processes. The role requires contributing to maintaining a clean, organized, and attractive reception area, and supporting the club management team in operational tasks as needed, while ensuring a high level of customer service and member satisfaction.

Qualifications and Requirements

This role requires 0 to 1 years of experience. The candidate must have the ability to work effectively within a team environment.

Required Skills

• Strong customer service and interpersonal skills.
• Excellent communication skills, verbal and written.
• Organizational and time management skills.
• Basic administrative proficiency and computer literacy.
• Proactive and helpful attitude.

Work Environment and Additional Details

This is a full-time position located in Dammam, Eastern Province, Kingdom of Saudi Arabia. The Job ID is 6775. The advertisement was posted on 2026/10/06, with a deadline for application on 2026/06/14.

Join Our Team as a Secretary!
Saudi Services For Electro Mechanic Works Co. SSEM is seeking a detail-oriented and organized Secretary to manage vital administrative tasks within our company. Established in 1976, we have made significant contributions to construction projects across Saudi Arabia, ensuring adherence to the highest standards.

Key Responsibilities:

• Manage schedules, appointments, and meetings.
• Prepare and maintain correspondence, reports, and documents.
• Handle incoming calls, emails, and other communications.
• Organize and maintain physical and electronic filing systems.
• Record meeting minutes and follow up on action items.
• Coordinate with departments and external parties as needed.
• Maintain confidentiality of company information.
• Perform other administrative duties assigned by management.

What We Offer:
A dynamic work environment in a reputable company that values commitment and quality. Join us to contribute to our projects that are shaping the infrastructure of Saudi Arabia.