Customer Complaints Clerk📣 Job Ad
in Riyadh Specialized Medical Center
1 day ago
1 day agoShare
 | Salary |  4,000 / Month |
 | Contract Type | Full-time |
 | Workplace type | On-site |
 | Location | Hail |
We at the Riyadh Specialized Medical Center are looking for a professional customer service specialist to join our team. You will be responsible for improving system quality and ensuring customer satisfaction. If you have the ability to develop customer service programs and measure their performance, we welcome you to apply.
Responsibilities:
Qualifications:
Required Languages:
Responsibilities:
- Setting and defining performance and quality indicators in customer service, and participating in updating customer service procedures.
- Developing innovative programs to achieve quality and meet customer needs.
- Analyzing information to identify strengths and weaknesses in customer service systems.
- Preparing documentation and reports related to service and providing recommendations to relevant departments.
Qualifications:
- Bachelor's degree in a related field such as public relations or customer service management.
- Certifications such as Project Management Professional (PMP) and Microsoft Certified System Engineer (MCSE).
- Advanced customer service skills, quality assurance, and customer experience management.
Required Languages:
- Arabic: Advanced
- English: Advanced
- Turkish, Indonesian, and Urdu: Advanced (preferred).
If you are interested in applying, please send your CV to the Riyadh Specialized Medical Center.
Requirements
- Open for all nationalities
- No experience required
