General Manager Multiple Vacancies GCC

About the Role

Millennium Hotels and Resorts MEA is seeking experienced and dynamic General Managers for multiple hotel properties across the UAE, KSA, and Qatar. This full-time role, based in Jazan, Jīzān, Saudi Arabia, involves leading overall hotel operations to ensure financial performance, operational excellence, and exceptional guest satisfaction. The successful candidates will have a strong track record in hotel management and a commitment to delivering results.

Key Responsibilities

• Develop and monitor financial and operational plans aligned with hotel and operating division objectives.
• Create annual budgets and business plans, recommending capital improvements to enhance hotel assets and brand loyalty.
• Oversee the delivery of superior guest services, ensuring prompt responses and effective resolution of complaints and requests.
• Maintain product quality and service standards throughout the hotel.
• Establish and maintain preventative maintenance programs to safeguard the physical assets of the hotel.
• Develop strategic marketing opportunities and tactical sales plans to maximize revenue generation.
• Oversee the execution of marketing plans and yield management efforts to maximize revenue, RevPAR, and occupancy levels.
• Optimize banquet/outlet space usage and manage other revenue streams such as IT and Rental to maximize profits.
• Collaborate with the Regional Corporate Office to ensure optimum productivity levels in all hotel areas.
• Liaise with Government authorities to ensure alignment with legislation.
• Drive Colleague Development initiatives and plans to enhance operating and service performance.
• Develop and maintain relationships with key community contacts, ensuring a visible presence and effective handling of media/community inquiries.
• Oversee the security function to maintain a safe and secure environment for guests, colleagues, and hotel assets.
• Establish and maintain a proactive Human Resource function to ensure colleague motivation, training and development, pay and benefit administration, and compliance with policies, procedures, and local labor regulations.
• Foster a positive work environment for all colleagues, providing mentorship through formal and informal meetings, discussions, and performance feedback.
• Operate in a safe and environmentally friendly manner, prioritizing guests' and colleagues' health and safety, as well as environmental conservation.
• Adhere to hotel environmental, health, and safety procedures and policies.

Qualifications and Experience

• A minimum of 5-10 years of experience in hotel management.
• Demonstrated strong track record in leading hotel operations.
• Proven ability to manage financial performance and operational excellence.
• Experience in ensuring exceptional guest satisfaction and effective team management.

Work Environment

This role is a full-time position within the hospitality industry, requiring leadership across various hotel properties in the GCC region, specifically the UAE, KSA, and Qatar. The primary location for this vacancy is Jazan, Saudi Arabia.

Application Process

We invite hospitality professionals with relevant experience to apply for this opportunity. Salary details will be discussed during the interview process.