Customer Complaints Clerk📣 Job Ad

Join United Motors Group as a Service Receptionist!
Welcome to the United Motors Group (UMG), a trusted player in the automotive industry since 1986. We are seeking a dedicated Service Receptionist who will be the first point of contact for our valued customers at the service reception.

Job Responsibilities:

• Greet workshop customers and determine the nature of their visit.
• Direct customers to the correct department and introduce them to a service advisor.
• Answer incoming phone calls and direct them appropriately or take messages.
• Obtain basic demographic information and enter it into the prospect tracking system.
• Communicate professionally and efficiently with callers and visitors.
• Assist service customers during peak hours and handle clerical duties as needed.

Qualifications:

• High School Diploma.
• Minimum of 6 months of experience in a similar role.
• Excellent verbal and written communication skills in English and Arabic.
• Proficient in MS-Office, especially Advanced Excel.
• Strong interpersonal skills and knowledge of various service jobs.

Join us and be part of a team that values excellence and customer satisfaction!

Join Abdullah Hashim Co. Ltd as a Compliance Officer!
In this critical role, you will ensure that our company adheres to all legal and regulatory requirements, fostering a culture of compliance and integrity.

Job Purpose:
As the Compliance Officer, you will be responsible for identifying potential risks and advising management on the necessary actions to stay compliant while upholding high ethical standards.

Responsibilities:

• Develop, implement, and monitor compliance programs.
• Stay updated with laws and regulations.
• Conduct audits and assessments to identify compliance risks.
• Maintain internal policies aligned with legal requirements.
• Manage compliance risk assessment processes.
• Liaise with regulatory agencies during audits.
• Prepare reports on compliance matters for management.
• Educate employees on compliance policies and best practices.
• Manage legal disputes and provide legal advice.

Qualifications:

• Bachelor's degree in law or related field; Master's preferred.
• 58 years of experience in compliance or legal roles.
• Strong understanding of compliance principles and laws.
• Excellent analytical and problem-solving skills.

We value attention to detail, discretion, and excellent communication skills. Join us in making a difference!