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Customer Complaints Clerk📣 Job Ad
in United Motors Group
about 10 hours ago
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Contract Type | Full-time | |
Workplace type | On-site | |
Location | Jeddah |
Join United Motors Group as a Service Receptionist!
Welcome to the United Motors Group (UMG), a trusted player in the automotive industry since 1986. We are seeking a dedicated Service Receptionist who will be the first point of contact for our valued customers at the service reception.
Job Responsibilities:
Qualifications:
Join us and be part of a team that values excellence and customer satisfaction!
Welcome to the United Motors Group (UMG), a trusted player in the automotive industry since 1986. We are seeking a dedicated Service Receptionist who will be the first point of contact for our valued customers at the service reception.
Job Responsibilities:
- Greet workshop customers and determine the nature of their visit.
- Direct customers to the correct department and introduce them to a service advisor.
- Answer incoming phone calls and direct them appropriately or take messages.
- Obtain basic demographic information and enter it into the prospect tracking system.
- Communicate professionally and efficiently with callers and visitors.
- Assist service customers during peak hours and handle clerical duties as needed.
Qualifications:
- High School Diploma.
- Minimum of 6 months of experience in a similar role.
- Excellent verbal and written communication skills in English and Arabic.
- Proficient in MS-Office, especially Advanced Excel.
- Strong interpersonal skills and knowledge of various service jobs.
Join us and be part of a team that values excellence and customer satisfaction!
Requirements
- Males only
- For Saudis Only
- Requires 0-1 Year experience