
Customer Complaints Clerk📣 Job Ad
in Saed Makin Telecommunications And Information Technology Company
26 days ago

Salary | ![]() | |
Contract Type | Full-time | |
Workplace type | On-site | |
Location | Jeddah |
Join our team as a Customer Service Specialist at Saad Makin Company!
We are looking for a talented professional who believes in the importance of providing high-quality customer service. In this role, you will have the opportunity to set and define performance indicators and quality standards in customer services, as well as participate in developing effective procedures to ensure customer satisfaction.
Main responsibilities:
Required qualifications: You should hold a bachelor's degree in one of the following disciplines:
Certifications: Microsoft Office Specialist (MOS) certification is preferred.
Skills:
We are looking for a talented professional who believes in the importance of providing high-quality customer service. In this role, you will have the opportunity to set and define performance indicators and quality standards in customer services, as well as participate in developing effective procedures to ensure customer satisfaction.
Main responsibilities:
- Conducting studies and analyses to ensure quality performance in customer services.
- Developing innovative programs that meet customer needs and exceed their expectations.
- Analyzing customer satisfaction data to identify strengths and weaknesses.
- Preparing documents and reports related to customer service.
Required qualifications: You should hold a bachelor's degree in one of the following disciplines:
- Advertising and Marketing Communication
- Public Relations
- Customer Service
- Executive Secretarial
Certifications: Microsoft Office Specialist (MOS) certification is preferred.
Skills:
- Customer service
- Quality assurance
- After-sales management
- Report preparation
- Analyzing customer feedback
- Taking responsibility
- Managing customer experience
Requirements
- Open for all nationalities
- No experience required