Call Center Agent📣 Job Ad

Join Our Team as a Call Center Agent!
At Koraspond, a leading 360° digital media marketing agency, we are seeking a dedicated Call Center Agent. This full-time position is based in Jeddah and offers an exciting opportunity to be part of a dynamic team.

About Us:
Koraspond is renowned for combining creative edge with exceptional digital solutions. We specialize in Social Media Marketing, Mobile App Development, E-commerce Solutions, Web Application & Design, Branding, SEO, and 2D/3D animations.

Role Overview:
The Call Center Agent will be responsible for:

• Handling inbound and outbound calls.
• Addressing customer inquiries and providing product information.
• Resolving customer complaints and ensuring satisfaction.
• Maintaining accurate records of customer interactions.
• Following up on customer requests.

Responsibilities:

• Answer incoming calls professionally and promptly.
• Document all call information accurately in the system.
• Provide accurate information regarding our products and services.
• Meet performance targets related to call quality and productivity.

Qualifications:

• Experience in customer service (preferred).
• Excellent interpersonal and communication skills.
• Proficiency in computer literacy.
• High school diploma or equivalent.

We invite you to apply and become part of our innovative team!

Join ALTABSHI FACTORY as a Quality Control Inspector!
At ALTABSHI FACTORY, we specialize in architectural and structural metal manufacturing, serving various sectors including infrastructure, oil & gas, petrochemicals, mining, and power generation. We are seeking a diligent Quality Control Inspector to ensure our products meet the highest standards of quality and compliance.

Key Responsibilities:

• Material Inspection: Ensure all materials comply with project specifications, including visual inspections and mill test certificates (MTCs) for incoming steel.
• Welding & Fabrication: Verify that all welders are certified and that proper welding procedures are followed. Conduct necessary inspections such as magnetic particle tests (MT) or ultrasonic testing (UT).
• Dimensional Control: Maintain specified tolerances and complete dimensional inspection reports.
• Surface Preparation & Painting: Ensure all surface preparation and painting meet project requirements, recording environmental conditions as needed.
• Assembly and Fit-Up Inspection: Ensure properly marked and assembled components according to erection drawings.
• Final Inspection & Testing: Conduct final visual inspection, hydrostatic or pneumatic tests, and submit inspection reports for client approval.
• Documentation and Traceability: Maintain comprehensive QA/QC documentation, ensuring all products have traceable IDs.
• Health, Safety, and Environment (HSE): Comply with company HSE standards throughout the inspection process.

Join our team and contribute to our mission of delivering high-quality products!

About the Job:
The position of Human Resources Specialist at Almaskn Alwafi involves implementing and monitoring all HR activities to support a productive work environment while adhering to internal policies and applicable labor laws.
Key Responsibilities:

• Execute recruitment and selection processes, including posting job ads, screening resumes, coordinating interviews, and handling hiring procedures.
• Monitor employee attendance, official leave, and emergency leave.
• Prepare and continuously update employee files and data.
• Manage payroll, incentives, social benefits, and insurance according to approved policies.
• Develop and update HR policies and procedures to align with local laws.
• Organize regular employee performance evaluations and submit training recommendations.
• Identify training needs and implement internal or external development programs for employees.
• Address employee complaints and disputes to ensure a fair and safe work environment.
• Support initiatives to improve work conditions and enhance employee satisfaction.
• Ensure full compliance with government labor laws and regulations.

Qualifications and Requirements:

• Bachelor's degree in Human Resources Management, Business Administration, or equivalent.
• 2 to 4 years of experience in the same field.
• Good knowledge of labor law.
• Excellent verbal and written communication skills.
• Strong organizational and problem-solving skills.