Maintenance Supervisor📣 Job Ad

Join Kraiv as a Maintenance & Equipment Supervisor!
At Kraiv, we are a growing hospitality group known for delivering exceptional dining experiences. We operate a diverse portfolio of restaurants and are committed to quality, innovation, and customer satisfaction. As we continue to expand in the Kingdom of Saudi Arabia and beyond, we focus on creating memorable moments for our guests and offering exciting growth opportunities for our team.

Roles & Responsibilities:

• Supervise all maintenance contracts across Kraiv properties and locations, covering equipment such as refrigeration, HVAC, and kitchen production units.
• Coordinate with contractors and internal teams to ensure preventive maintenance checks are completed on time, within specifications and budget.
• Oversee unscheduled repairs, ensuring timely execution, quality workmanship, and adherence to cost expectations.
• Provide regular feedback and recommendations to management regarding contractor performance and any proposed changes to vendors.
• Develop and manage a consistent maintenance process across all Kraiv locations, ensuring store teams understand and apply it effectively.
• Supervise equipment installation in new locations in collaboration with contractors and Project Managers.
• Ensure installations are compliant with manufacturers’ specifications, warranty requirements, and operational timelines.
• Recommend replacement of outdated equipment and suggest suitable alternative models or specifications for future use.

Requirements & Qualifications:

• Strong communication skills in both Arabic and English (verbal and written).
• Previous experience in a multi-outlet Food & Beverage operation is highly preferred.
• Proven experience managing and negotiating maintenance contracts.
• Flexibility to be on-call during regular restaurant operating hours.
• Willingness to travel across KSA as required.
• Good presentation and interpersonal skills.

Job Summary:
The maintenance supervisor oversees regular and emergency maintenance work at restaurant branches, ensuring the readiness of all equipment and vital systems (electricity, plumbing, air conditioning, kitchen equipment), and works to repair any malfunctions quickly and efficiently to maintain operations without disruption.

Tasks and Responsibilities:

• Supervising the maintenance technical team and distributing tasks among them.
• Following up on preventive maintenance plans for each branch according to the specified schedules.
• Receiving malfunction reports and following up on repairs immediately.
• Communicating with external maintenance companies and coordinating with them when needed.
• Monitoring inventory of spare parts and necessary equipment and issuing purchase requests when needed.
• Preparing periodic reports on the status of maintenance and future needs.
• Ensuring compliance with occupational health and safety standards during maintenance operations.

Requirements and Qualifications:

• A diploma or bachelor's degree in mechanical or electrical engineering or equivalent.
• Experience of no less than 3 years in the maintenance field, preferably in the restaurant or hospitality sector.
• Excellent leadership skills and team management.
• Ability to work under pressure and solve problems quickly.

Join Us as a Maintenance Supervisor at the First Vignette Collection in the Kingdom of Saudi Arabia (Carlton Al Moaibed Hotel). We are seeking a skilled and dedicated Maintenance Supervisor to join our team. This role requires leadership, technical expertise, and a proactive approach to hotel maintenance operations.

Key Responsibilities:

• Supervise and coordinate the work of maintenance staff, including electricians, plumbers, HVAC technicians, and general maintenance personnel.
• Plan, implement, and monitor Preventive Maintenance (PM) schedules for all hotel systems including HVAC, plumbing, electrical, and mechanical.
• Ensure prompt response to guest room maintenance requests and maintain high guest satisfaction.
• Conduct regular inspections of guest rooms, public areas, back-of-house spaces, and equipment to identify maintenance needs.
• Ensure compliance with health and safety regulations, fire and life safety (FLS) systems, and hotel standards.
• Maintain accurate records of maintenance work, equipment logs, and inventory of tools and supplies.
• Coordinate with external vendors for specialized repairs, services, and equipment procurement.
• Monitor energy consumption and support energy-saving initiatives and green engage programs.

Requirements:

• Diploma or degree in Engineering, Facility Management, or a related field.
• Minimum 35 years of experience in hotel maintenance, with at least 12 years in a supervisory role.
• Strong knowledge of electrical, plumbing, HVAC, mechanical, and FLS systems.
• Excellent problem-solving skills and attention to detail.
• Ability to lead a team effectively and work under pressure.
• Good communication and interpersonal skills.
• Familiarity with PM systems, BMS/GRMS, and energy management systems is an advantage.
• Flexibility to work shifts, weekends, and emergency call-outs.

What You Can Expect from Us: We offer a competitive salary and a comprehensive benefits package designed to help you live your best work life. Our mission is to create an inclusive environment where everyone feels welcome and valued. At IHG Hotels & Resorts, we provide equal employment opportunities to all applicants and employees. We foster a culture of trust, support, and acceptance. Join us and become part of our ever-growing global family.