Customer Assistant Administration📣 Job Ad

About the Role

Re Cruit Lytics HR is seeking a Customer Assistant Administration to join our team. This is a full-time, remote position based in Medina, Al Madinah, Saudi Arabia, designed for individuals who are proactive and detail-oriented.

Role Overview

The Customer Assistant Administration will play a crucial role in supporting customer communications while also assisting with various administrative operations. This position requires an organized and responsive individual capable of thriving in a fast-paced remote work environment.

Key Responsibilities

• Handle customer inquiries through email and online communication tools.
• Maintain and update customer records, databases, and trackers accurately.
• Coordinate follow-ups, requests, and scheduling tasks.
• Organize digital files and ensure precise documentation.
• Monitor and track open tasks to ensure their timely completion.
• Perform data entry with a high level of accuracy.
• Prepare basic reports, summaries, and updates as required.
• Provide general administrative and operational support to the team.

Qualifications and Experience

Candidates should possess 0-1 years of experience in customer support or administrative roles, along with the following qualifications:

• Strong written communication and customer service skills.
• Excellent organizational and time management abilities.
• Ability to multitask and manage priorities effectively.
• High attention to detail and accuracy.
• Self-motivated with the ability to work independently.
• Problem-solving mindset with a proactive approach.

Technical Tools and Systems

The role requires comfort and proficiency with various digital tools and online systems, including:

• Google Workspace or Microsoft Office (Excel, Docs, Sheets).
• Email and customer support platforms.
• Task and project management tools.
• Remote collaboration tools, such as chat and video conferencing.

Work Environment

This is a full-time remote position, offering flexibility while requiring consistent engagement and collaboration within a distributed team structure. The role is based in Medina, Al Madinah, Saudi Arabia.