Housekeeping Manager

About Hafawah Hotels & Resort

Hafawah Hotels & Resort is seeking a dedicated Housekeeping Manager to join its team in Al Madinah Al Munawwarah, Al Madinah, Saudi Arabia. This full-time role is essential for maintaining the high standards of cleanliness and guest satisfaction expected within the hotel industry.

Role Summary

The Housekeeping Manager will be responsible for overseeing all daily operations of the Housekeeping Department. This includes ensuring that all guest rooms, corridors, and public areas consistently meet the hotel’s stringent cleanliness and quality standards. The role involves managing the housekeeping team, coordinating with other departments, and implementing continuous improvements to enhance service quality.

Key Responsibilities

• Oversee the daily operations of the Housekeeping Department to ensure efficient workflow.
• Ensure all guest rooms, corridors, and public areas meet the hotel’s cleanliness and quality standards.
• Prepare staff schedules, assign daily tasks, and supervise the housekeeping team.
• Train, coach, and evaluate housekeeping staff to maintain high performance.
• Conduct regular inspections to ensure compliance with cleanliness, quality, and brand standards.
• Coordinate closely with the Front Office, Maintenance, and other operational departments to ensure timely room readiness.
• Monitor housekeeping inventory and ensure the availability of cleaning supplies and equipment.
• Ensure compliance with health, safety, and sanitation policies and procedures.
• Respond promptly and professionally to guest requests and housekeeping-related concerns.
• Prepare departmental reports, monitor performance indicators, and implement continuous improvements to enhance service quality and operational efficiency.

Qualifications and Experience

• Minimum of 2 years of experience as a Housekeeping Manager or in a similar supervisory role within the hotel industry.
• Proven experience in managing hotel housekeeping operations.
• Full-time availability is required for this position.

Work Location

This position is based in Medina (Al Madinah Al Munawwarah), Al Madinah, Saudi Arabia.

Application Process

The salary for this position will be disclosed during the interview process.