Sales Representative

Join IHG® as a Personal Secretary!
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family and a culture filled with warmth, honesty, and a passion for providing True Hospitality. We’re growing; grow with us.

Responsibilities:

• Report directly to the General Manager, performing secretarial and administrative duties.
• Type, format, and edit reports, documents, and presentations.
• Enter data, maintain databases, and keep records.
• Liaise with internal departments, answer calls, and make travel arrangements.
• Manage internal and external correspondence on behalf of GM.
• Schedule appointments, maintain an events calendar, and send reminders.
• Copy, scan, and email documents, as well as take notes.
• Prepare facilities for scheduled events.
• Observe best business practices and etiquette.
• Maintain confidentiality of sensitive matters/issues.
• Ensure a positive image of the organization.

Requirements and Skills:

• 12 years of experience as a personal assistant is advantageous.
• Excellent reading, writing, and oral proficiency in English.
• Extensive experience in creating documents and spreadsheets using MS Office software.
• Advanced typing, note-taking, and organizational skills.
• Ability to manage internal and external correspondence.
• Proficiency in appointment scheduling software.
• Excellent written and verbal communication skills.
• Exceptional interpersonal skills.
• This position is open to local candidates only.

In return for your hard work, you can look forward to a competitive salary and benefits package that includes duty meals and discounted hotel accommodation worldwide. Start your journey with us today!

Join Baheej as a Sales & Reservation Officer!
Baheej is a destination management company dedicated to curating unforgettable experiences in Saudi Arabia. We offer innovative experiences that blend thrill, learning, and enjoyment, aiming to revolutionize the travel industry.

Key Responsibilities:

• Handle all aspects of tour reservations, including inquiries, bookings, confirmations, and cancellations.
• Respond promptly to reservation requests via phone, email, and online booking systems.
• Provide accurate and detailed information about tour packages, itineraries, and pricing.
• Maintain and update the reservation system with current availability, bookings, and client details.
• Coordinate with tour guides, transportation providers, and other service partners to ensure seamless tour operations.
• Process payments, issue invoices, and manage financial transactions related to bookings.
• Resolve any booking issues or discrepancies in a timely and professional manner.
• Keep clients informed about any changes or updates to their reservations.
• Prepare and distribute tour-related documentation, such as itineraries, vouchers, and tickets.
• Collect and analyse customer feedback to identify areas for improvement in the reservation process.
• Assist in developing promotional offers and marketing strategies to boost tour bookings.
• Stay updated on company policies, industry trends, and new tour offerings.

Requirements:

• Bachelor’s degree in tourism, hospitality, business administration, or a related field.
• Minimum of 2 years of experience in a reservations or customer service role, preferably in the tourism industry.
• Proficient in reservation software and MS Office applications.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy in data entry and financial transactions.
• Ability to work flexible hours, including weekends and holidays.
• Customer-focused attitude with a proactive approach to problem-solving.
• Fluency in English and Arabic; additional languages are a plus.

Company Description
ibis Yanbu, located in Yanbu, Saudi Arabia, is a welcoming hotel that offers modern accommodations and exceptional service. With 164 rooms and 16 Family Suites, we provide the comforts of home, including free WiFi and the exclusive Sweet Bed by ibis. Guests can relax by the swimming pool on our terrace, enjoy snacks and beverages at the bar, and savor delicious dishes at the ibis restaurant. We serve breakfast from 6 AM to noon to ensure our guests start their day in Yanbu on a productive note.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://***************

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description
As a Sales Manager, drive revenue growth by crafting tailored sales strategies based on comprehensive market analysis, engaging in proactive prospecting to expand the client base and fostering enduring relationships. Showcase polished presentation skills at industry events, execute sales calls in alignment with the sales plan, and coordinate seamlessly with cross-functional teams to develop marketing initiatives, oversee wholesale contract adjustments, and promotional activities. Upholding exemplary service standards ensures client satisfaction and achieves sales objectives on monthly, quarterly, and yearly timelines.

Key Responsibilities:

• Strategy Development and Analysis: Develop a sales strategy for the leisure and groups market segment and plan by analyzing historical, current, and future hotel/market trends. Recommend and coordinate deployment of any necessary promotions and collaborate with the Sales & Marketing team.
• Sales Execution and Communication: Create selling strategies to capture maximum revenue, solicit new business opportunities, and conduct sales calls as indicated by the Sales Plan.
• Reporting and Documentation: Prepare weekly or monthly activity and production reports and maintain accounts, contacts, and business details within appropriate software applications.
• Customer Relationship Management: Nurture client relationships to ensure repeat business, showcase the hotel, and work closely with the Front Office to ensure contract details are delivered.
• Operations and Compliance: Administer weekly sales call and monthly site inspection plans to maximize calls and showcase hotel upgrades.

Qualifications:

• Minimum of three years of hotel sales experience.
• Bachelor’s degree preferred.
• Proven ability to build relationships and find new business.
• Excellent verbal and written communication skills.
• Excellent time management and organizational skills.
• Superior problem-solving skills and a proactive mindset.
• Exceptional customer service abilities.