Service Support Assistant III

About the Role

Vanderlande is seeking a Service Support Assistant III to join their team in Makkah, with operations spanning Jeddah and Makkah. This full-time role provides essential cross-functional operational support across various departments, focusing on administrative, security, and logistics functions, while also facilitating communication with subcontractor employees.

Key Responsibilities

• Serve as the primary point of contact for subcontractor employees, ensuring clear communication and resolving inquiries, particularly considering potential language barriers.
• Assist the Security Clearance department with necessary documentation, paperwork, and administrative procedures.
• Oversee and manage attendance biometric systems and devices, including troubleshooting any related issues.
• Support material purchasing processes and assist in tracking the entry and exit of materials and shipments.
• Provide general administrative and operational assistance to all company departments as assigned and within the scope of the role.

Qualifications and Experience

• 0-1 year of relevant experience is required for this position.
• Demonstrated ability to provide comprehensive operational support across multiple functions.
• Experience in bridging communication gaps, particularly with diverse teams or external partners.

Required Skills

• Strong communication skills, with an ability to facilitate understanding across language barriers.
• Organizational skills for managing documentation, administrative tasks, and tracking processes.
• Problem-solving abilities, particularly for technical issues related to biometric systems.
• Proficiency in administrative support and operational assistance.

Work Environment and Location

This is a full-time position based in the Makkah region, covering operations in both Jeddah and Makkah. The role involves working within a cross-functional environment, supporting various departments within Vanderlande.

Application Process

Interested candidates are invited to apply for this Service Support Assistant III role. Salary details will be disclosed during the application process.