Feed Quality Manager📣 Job Ad

About the Role

United Group is seeking a highly skilled and experienced Feed Quality Manager to join our team in Yanbu, Al Madinah, Saudi Arabia. This full-time position is central to ensuring the highest standards of feed quality and safety across all United Group operations. The role involves comprehensive oversight of laboratory functions, stringent regulatory compliance, and robust quality control systems to support excellence in formulation and production.

Role Purpose and Scope

The Feed Quality Manager will lead strategic initiatives aimed at enhancing quality assurance processes and driving continuous improvement throughout the organization. This includes maintaining an independent quality monitoring framework, enforcing rigorous standards for raw materials, in-process checks, and finished goods. The manager will also be responsible for cultivating a strong quality-first culture and proactively identifying and mitigating quality-related risks to safeguard product integrity and brand reputation.

Key Responsibilities

• Develop and implement quality assurance frameworks to ensure full compliance with ISO, GMP, HACCP, and local regulatory standards.
• Lead regulatory audits and maintain audit readiness through robust documentation, traceability, and system control.
• Manage customer complaints, internal non-conformities, and market feedback, ensuring timely investigation and effective resolution.
• Plan and execute internal audits, and coordinate external regulatory and certification audits.
• Establish a quality-first culture through structured onboarding, Standard Operating Procedures (SOPs), and knowledge-sharing platforms.
• Promote integrity, accountability, and transparency across all Quality Assurance activities and interactions.

Laboratory Management and Quality Systems

• Oversee laboratory operations, ensuring accurate, timely, and independent testing of samples in line with approved QA protocols.
• Supervise laboratory staff, ensuring proper calibration, maintenance, and validation of all laboratory equipment.
• Establish lab testing schedules that operate independently from production timelines to ensure unbiased quality evaluation.
• Lead the Quality Management System (QMS) and ensure compliance with applicable regulatory requirements, customer standards, and company policies.
• Build quality awareness by training QA and lab personnel on best practices, protocols, and compliance requirements.

Continuous Improvement and Supplier Quality

• Lead investigations into non-conformities, applying structured root cause analysis and implementing corrective and preventive actions.
• Drive quality improvement initiatives using automation, digital tools, and data analytics to enhance system performance.
• Develop, implement, and monitor quality objectives and Key Performance Indicators (KPIs), ensuring continuous improvement.
• Actively monitor trends in product quality and collaborate with cross-functional teams to mitigate recurring issues.
• Oversee supplier quality verification processes to ensure raw materials consistently meet defined specifications.
• Conduct independent audits and evaluations of material compliance, coordinating findings with procurement and R&D.
• Establish and maintain raw material and finished product specifications, sampling plans, and risk-based quality controls.

Qualifications and Experience

• A minimum of 5 to 10 years of relevant experience in quality assurance or a similar role, preferably within the feed or related manufacturing industry.
• Demonstrated expertise in developing, implementing, and managing quality management systems (*, ISO, GMP, HACCP).
• Proven experience in laboratory operations management, including equipment calibration, method validation, and staff supervision.
• Strong analytical skills for root cause analysis, data interpretation, and driving continuous improvement initiatives.
• Ability to conduct internal and external audits and ensure adherence to regulatory and customer compliance standards.