Operations and Commercial Relations Coordinator

About the Role

Smart Procedure Business Services is seeking an Operations and Commercial Relations Coordinator to join their team in Yanbu, Al Madinah, Saudi Arabia. This full-time role involves supporting daily operations, coordinating with various stakeholders, and leveraging digital tools to enhance workflows and marketing efforts.

Role Overview

The Operations and Commercial Relations Coordinator will be responsible for facilitating smooth business processes by managing customer and supplier interactions, overseeing procurement activities, and contributing to digital marketing initiatives. The role requires a proactive approach to improving efficiency through digital tools and AI, ensuring effective follow-up on business opportunities and operational tasks.

Key Responsibilities

• Handle customer inquiries, track requests, and coordinate the resolution of complaints.
• Prepare quotations and business correspondence, and follow up on proposals and business opportunities.
• Identify suppliers and service providers, obtain and compare quotations, and submit recommendations for approval.
• Coordinate purchases and deliveries, and follow up on contracts, deadlines, and invoice documentation.
• Maintain records, organize meetings, and prepare reports.
• Support digital marketing activities and prepare marketing content.
• Improve workflows using digital tools and AI.
• Perform other duties related to the role as assigned by management.

Qualifications and Experience

• 0-1 year of relevant experience.
• Proficiency in using digital tools and an understanding of AI applications for workflow improvement.
• Strong organizational and communication skills.

Work Environment

This is a full-time position based in Yanbu, Al Madinah, Saudi Arabia, offering an opportunity to contribute to a dynamic business services environment.

Application Process

Salary details for this position will be discussed during the interview process.