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About the Role

Adidas Group is seeking a Showroom Manager to contribute to store sales and profit targets. This full-time position is available in Riyadh and Jeddah, requiring 5-10 years of relevant experience. The role focuses on building strong customer connections and upholding the company's brand values.

Purpose and Impact

The Showroom Manager plays a key role in achieving sales and profit objectives by ensuring professional store operations and enhancing the customer experience. This involves active engagement with customers, effective product presentation, and adherence to operational standards to support the overall business goals of Adidas Group.

Key Responsibilities

• Build strong customer connections and represent Adidas brand values.
• Serve and sell to customers, executing store operations with professionalism.
• Actively work to achieve or exceed sales goals and individual objectives using available store resources.
• Meet or exceed customer expectations, enhancing sales and brand experience through the Adidas customer service model.
• Act as an enthusiastic ambassador for the Adidas brand, fostering positive customer relationships.
• Incorporate basic and seasonal product knowledge into service approach within assigned store areas.
• Maintain an attractive and easy-to-shop environment by consistently implementing visual merchandising standards.
• Follow store policies and procedures to ensure a safe shopping and working environment.
• Ensure product availability by assisting with deliveries and replenishing minimum sales.
• Complete sales transactions quickly and accurately, adhering to cash protection procedures.
• Actively connect and engage with consumers entering the store.
• Contribute to store sales by being aware of store KPIs (key performance indicators).
• Improve the consumer experience by executing CONNECT-ENGAGE-INSPIRE service standards.
• Exhibit the 6 Adidas Values consistently as a Brand advocate.
• Effectively use seasonal product and Brand knowledge during consumer interactions.
• Clearly communicate product features, benefits, and unique selling points to address consumer needs.
• Connect consumers to relevant digital and omnichannel tools for a seamless shopping experience.
• Guide consumers through digital touchpoints within the store.
• Process merchandise deliveries efficiently and replenish merchandising fixtures to ensure full product representation.
• Maximize opportunities at the cash desk for add-on sales and customer loyalty using selling expertise.
• Minimize loss in the stockroom and on the sales floor.
• Perform all store operations safely, effectively, and efficiently, complying with policies and procedures.

Qualifications and Experience

• 5-10 years of experience in a relevant field.
• Demonstrated ability to achieve sales goals and individual objectives.
• Strong understanding of customer service models and brand values.
• Proficiency in executing visual merchandising standards.
• Knowledge of store KPIs and their contribution to sales.

Work Environment

This is a full-time position within the retail environment of Adidas Group, located in Riyadh and Jeddah. The role requires active engagement with customers and adherence to operational guidelines to maintain a professional and efficient store setting.

Application Process

Candidates who meet the specified qualifications are encouraged to apply for this opportunity to join Adidas Group.