

Branch Supervisor
Salary | ![]() | |
Contract Type | Full-time | |
Workplace type | On-site | |
Location | Al Olaya, Riyadh |
We are seeking a dedicated and experienced Restaurant Supervisor to oversee daily operations, ensure a high-quality dining experience for guests, and support the restaurant team. The ideal candidate will have strong leadership skills, a passion for hospitality, and a commitment to maintaining service excellence.
Key Responsibilities:
- Supervise and support front-of-house staff during shifts (servers, hosts, bartenders, etc.)
- Assist in managing staff schedules, shift changes, and coverage needs
- Ensure high levels of customer satisfaction through exceptional service
- Handle guest complaints and resolve issues in a professional, timely manner
- Oversee cleanliness, organization, and overall presentation of the restaurant
- Enforce health and safety regulations and sanitation standards
- Assist in inventory control, ordering supplies, and stock management
- Train new team members and provide ongoing feedback and coaching
- Monitor and report on daily operations, sales, and staff performance
- Work closely with kitchen staff to ensure smooth communication and timely service
Requirements:
- Proven experience as a Restaurant Supervisor or similar role
- Strong leadership and team management skills
- Excellent customer service and interpersonal skills
- Familiarity with restaurant management software is a plus
- Ability to multitask and work under pressure
- High school diploma or equivalent; hospitality certification is a bonus
- Flexibility to work evenings, weekends, and holidays as required
Requirements
- For Saudis Only
- GOSI Registration Required
- Requires 2-5 Years experience
- Expert or Advanced in English