Supervisor Jobs in Riyadh

More than 230 Supervisor Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Supervisor-Restaurant

Supervisor-Restaurant

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a dedicated Supervisor-Restaurant to join its team in Riyadh, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to the culinary operations within the Financial District. The Supervisor plays a key role in ensuring guest satisfaction and fostering team efficiency.

W Hotels aims to encourage curiosity and expand horizons, providing an environment to experience life and redefine luxury norms. The company seeks individuals who are original, innovative, and forward-thinking, embodying a "whatever, whenever" service culture. Joining W Hotels means becoming part of Marriott International's global portfolio, offering a platform to perform at one's best, act with purpose, and grow professionally.

Key Responsibilities

  • Ensure staff collaboration to deliver optimal service and meet guest needs.
  • Inspect staff grooming and attire, addressing any deficiencies.
  • Complete opening and closing duties, including setup, equipment cleaning, and securing premises.
  • Inspect storage areas for organization, proper stock rotation (FIFO), and cleanliness.
  • Complete scheduled inventories and requisition necessary supplies.
  • Monitor dining rooms for seating availability, service quality, and guest safety.
  • Complete work orders for maintenance repairs.
  • Assist management with hiring, training, scheduling, performance evaluation, counseling, discipline, motivation, and coaching of employees.
  • Serve as a role model and the primary point of contact for the Guarantee of Fair Treatment/Open Door Policy.
  • Adhere to all company safety and security policies and procedures.
  • Report accidents, injuries, and unsafe working conditions to management.
  • Complete required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guest service needs, including assisting individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Communicate with others using clear and professional language.
  • Develop and maintain positive working relationships with colleagues.
  • Support team goals and respond appropriately to employee concerns.
  • Ensure adherence to quality expectations and standards.
  • Identify, recommend, and implement improvements for organizational efficiency, productivity, quality, safety, and cost savings.
  • Read and visually verify information in various formats, including small print.
  • Visually inspect tools, equipment, or machines to identify defects.
  • Stand, sit, or walk for extended periods or entire work shifts.
  • Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Navigate through narrow, confined, or elevated spaces.
  • Ascend and descend stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 2 years of related work experience.
  • At least 1 year of supervisory experience.

Required Skills

  • Teamwork and collaboration
  • Exceptional guest service
  • Inventory management
  • Maintenance repair
  • Employee hiring, training, scheduling, evaluation, counseling, discipline, motivation, and coaching
  • Adherence to safety and security policies
  • Clear and professional communication
  • Maintaining professionalism and confidentiality
  • Asset protection
  • Problem-solving and quality assurance
  • Driving organizational efficiency, productivity improvement, and cost savings

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia, within the Financial District. The role requires adherence to company policies and procedures, including safety and security protocols. The position is not remote.

breifcase2-5 years

locationRiyadh

about 2 hours ago
Supervisor-Restaurant

Supervisor-Restaurant

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a Supervisor-Restaurant to join its team in Riyadh, Saudi Arabia. This role is part of the Food and Beverage department and is responsible for ensuring high standards of guest experience and service. This is a full-time, non-management position within the W Hotels brand, which is part of Marriott International.

W Hotels operates with a culture focused on guest satisfaction and innovation, aiming to inspire curiosity and provide memorable experiences. The brand emphasizes a spirit of readiness and reinvention in luxury hospitality, guided by its "Whatever/Whenever" service philosophy. Joining W Hotels means becoming part of a global team committed to personal and professional growth.

Key Responsibilities

  • Ensure staff collaboration to provide optimal service and meet guest needs.
  • Monitor and maintain staff personal hygiene and attire standards.
  • Complete opening and closing procedures, including organizing provisions, cleaning equipment and areas, and securing premises.
  • Inspect storage areas for organization, cleanliness, and adherence to the FIFO method.
  • Conduct scheduled inventories and manage restocking and ordering of provisions.
  • Oversee seating availability, service, safety, and guest well-being in dining areas.
  • Initiate work orders for necessary maintenance repairs.
  • Assist management with employee hiring, training, organization, evaluation, counseling, discipline, motivation, and coaching.
  • Act as a point of contact and example for the "Fair Treatment Guarantee and Open Door Policy."
  • Adhere to all company safety policies and procedures, reporting issues and completing required training.
  • Maintain a neat and professional uniform and personal appearance.
  • Protect company proprietary information and assets.
  • Support colleagues and treat them with dignity and respect.
  • Contribute to the achievement of team goals.
  • Meet quality assurance expectations and standards.
  • Perform physical tasks including lifting objects up to 50 pounds (** Kg) without assistance.
  • Maintain physical stamina for standing, sitting, or walking for extended periods.
  • Read and visually verify information in various formats.
  • Visually inspect tools and equipment for defects.
  • Utilize fine motor skills and hand-eye coordination for object manipulation.
  • Perform tasks involving reaching, bending, twisting, and dragging objects.
  • Navigate narrow, confined, or elevated spaces.
  • Ascend and descend service stairs and ramps.
  • Welcome and acknowledge guests according to company standards.
  • Communicate clearly and professionally, and answer telephone calls with appropriate etiquette.
  • Listen to and respond appropriately to employee issues.
  • Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

  • High school diploma or equivalent (GED).
  • A minimum of 2 years of related work experience.
  • A minimum of 1 year of supervisory experience.

Required Skills

  • Teamwork
  • Guest Service
  • Inventory Management
  • Hiring
  • Training
  • Motivation
  • Safety Procedures
  • Professional Appearance
  • Communication
  • Problem Solving
  • Quality Assurance
  • Fine Motor Skills
  • Hand-Eye Coordination

Work Environment and Details

This is a full-time position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. Marriott International is committed to providing equal opportunity and fostering a diverse and inclusive environment where all associates are valued and celebrated.

breifcase2-5 years

locationRiyadh

about 2 hours ago
Supervisor-Restaurant

Supervisor-Restaurant

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a Supervisor-Restaurant to join its team in Riyadh, Saudi Arabia. This full-time, non-management position is located in the Financial District. The role involves ensuring high standards of guest service and fostering an efficient team environment. W Hotels operates with a philosophy of embracing the future, expanding possibilities, and maintaining an open mindset, driven by curiosity and a trendsetting spirit that redefines global luxury hospitality. The brand encourages a "Whatever/Whenever" service approach, serving guests with passion.

Key Responsibilities

  • Ensure staff collaboration to deliver optimal service and meet guest needs.
  • Inspect staff grooming and attire, addressing any deficiencies.
  • Complete opening and closing duties, including setup, cleaning, and securing premises.
  • Inspect storage areas for organization, proper stock rotation (FIFO), and cleanliness.
  • Conduct scheduled inventories and requisition necessary supplies.
  • Monitor dining rooms for seating availability, service quality, and guest safety.
  • Complete work orders for maintenance repairs.
  • Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Serve as a role model and the primary point of contact for the Guarantee of Fair Treatment/Open Door Policy.
  • Adhere to all company, safety, and security policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to management.
  • Complete required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guest service needs, including assisting individuals with disabilities.
  • Thank guests for their patronage.
  • Communicate with others using clear and professional language.
  • Develop and maintain positive working relationships with colleagues.
  • Support team goals and respond appropriately to employee concerns.
  • Ensure adherence to quality expectations and standards.
  • Identify and recommend methods to increase organizational efficiency, productivity, quality, safety, and cost-savings.
  • Visually inspect tools, equipment, or machines to identify defects.
  • Perform other reasonable job duties as requested.

Physical Requirements

This role requires the ability to perform the following physical tasks:

  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces.
  • Move up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Experience

  • A high school diploma or *** equivalent is preferred.
  • A minimum of 2 years of related work experience is required.
  • A minimum of 1 year of supervisory experience is required.

Required Skills

  • Teamwork and collaboration
  • Exceptional guest service
  • Problem-solving abilities
  • Effective communication
  • Leadership qualities
  • Inventory management
  • Quality assurance
  • Adherence to safety procedures

Work Location and Type

This is a full-time, non-management position based in Riyadh, Saudi Arabia, specifically in the Financial District at Area 1 Al Aqeeq Street, Riyadh, 13519. The role is not located remotely.

breifcase2-5 years

locationRiyadh

about 2 hours ago
Supervisor-Restaurant

Supervisor-Restaurant

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a dedicated Supervisor-Restaurant to join its team in Riyadh, Saudi Arabia. This full-time position is based in the Financial District and focuses on maintaining high service standards and operational excellence within the hotel's dining outlets. The role is designed for individuals passionate about hospitality with strong leadership qualities, contributing to a dynamic brand experience.

Key Responsibilities

  • Ensure staff collaboration to deliver optimal service and meet guest needs.
  • Inspect staff grooming and attire, rectifying any deficiencies to maintain professional standards.
  • Complete opening and closing duties, including setup, cleaning, and securing premises.
  • Inspect storage areas for organization, adherence to First-In, First-Out (FIFO) principles, and cleanliness.
  • Complete scheduled inventories and manage stocking and requisition of necessary supplies.
  • Monitor dining rooms to ensure seating availability, service quality, and guest safety.
  • Complete work orders for necessary maintenance repairs.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • Adhere to all company and safety and security policies and procedures, reporting accidents, injuries, and unsafe work conditions.
  • Complete required safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities and thank guests with appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with colleagues, supporting team goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
  • Read and visually verify information in a variety of formats, including small print.
  • Visually inspect tools, equipment, or machines to identify defects.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces.
  • Move up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • A minimum of 2 years of related work experience in a restaurant or hospitality setting is required.
  • At least 1 year of supervisory experience is necessary for this role.

Required Skills

  • Exceptional guest service and customer relations skills.
  • Strong teamwork and collaboration abilities.
  • Proficiency in upholding safety and security policies.
  • Experience in hiring and training staff.
  • Skilled in scheduling and employee relations.
  • Commitment to quality assurance and maintaining high standards.
  • A focus on driving organizational efficiency and productivity.

Work Environment and Location

This is a full-time position located in Riyadh, Saudi Arabia, specifically in the Financial District. The role is not remote. Marriott International is an equal opportunity employer committed to diversity and inclusion, valuing unique backgrounds and providing access to opportunity for all associates.

breifcase2-5 years

locationRiyadh

about 2 hours ago
Supervisor-Restaurant

Supervisor-Restaurant

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a Supervisor-Restaurant to join its team in Riyadh, Saudi Arabia. This full-time position is based in the Financial District and involves ensuring high standards of service within the hotel's dining establishments. The role contributes to delivering exceptional guest experiences and upholding the W Hotels mission.

Key Responsibilities

  • Ensure staff collaboration to deliver optimal service and meet guest needs.
  • Inspect staff grooming and attire, rectifying any deficiencies to maintain professional standards.
  • Complete opening and closing duties, including setup, cleaning, and securing premises.
  • Inspect storage areas for organization, proper use of FIFO principles, and cleanliness.
  • Complete scheduled inventories and manage stock levels through requisitions.
  • Monitor dining rooms for seating availability, service delivery, and guest safety.
  • Complete work orders for necessary maintenance repairs.
  • Assist management with hiring, training, scheduling, evaluation, counseling, discipline, motivation, and coaching of employees.
  • Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • Adhere to all company and safety/security policies and procedures, reporting accidents and unsafe conditions.
  • Complete required safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge guests according to company standards, anticipating and addressing service needs.
  • Assist individuals with disabilities and thank guests with appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with colleagues, supporting team goals.
  • Listen and respond appropriately to employee concerns.
  • Ensure adherence to quality expectations and standards.
  • Identify, recommend, develop, and implement improvements for organizational efficiency, productivity, quality, safety, and cost-savings.
  • Read and visually verify information in various formats, including small print.
  • Visually inspect tools, equipment, or machines to identify defects.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 2 years of related work experience.
  • At least 1 year of supervisory experience.

Required Skills

  • Teamwork and collaboration
  • Guest service and customer relations
  • Inventory management and control
  • Maintenance repair coordination
  • Hiring and staff recruitment
  • Employee training and development
  • Scheduling and workforce planning
  • Employee counseling and performance management
  • Employee discipline procedures
  • Employee motivation and engagement
  • Employee coaching and mentorship
  • Adherence to safety and security policies
  • Maintaining a professional appearance
  • Confidentiality and data protection
  • Asset protection and security
  • Upholding customer service standards
  • Effective communication (verbal and written)
  • Problem-solving and decision-making
  • Quality assurance and control
  • Driving organizational efficiency
  • Improving productivity
  • Implementing cost-saving measures

Work Environment and Location

This is a full-time position located in the Financial District of Riyadh, Saudi Arabia. The role is not remote. The specific address is Area 1 Al Aqeeq Street, Riyadh, Saudi Arabia, 13519.

breifcase2-5 years

locationRiyadh

about 2 hours ago
Supervisor-Restaurant

Supervisor-Restaurant

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a Supervisor-Restaurant to join its team in Riyadh, Saudi Arabia. This full-time, non-management position is located in the Financial District. The role involves contributing to a luxury hospitality brand known for its innovative spirit and service philosophy. As a Supervisor-Restaurant, you will play a key role in ensuring guest experiences and fostering a high-performing team environment.

W Hotels aims to "ignite curiosity, expand worlds," creating an environment for guests to live fully. The brand is driven by a spirit that has redefined luxury globally. This role is for individuals with an original, innovative spirit who are forward-thinking.

Key Responsibilities

  • Ensure staff collaboration to deliver optimal service and meet guest needs.
  • Inspect staff grooming and attire, rectifying deficiencies to maintain professional standards.
  • Complete opening and closing duties, including setup, cleaning, and securing premises.
  • Inspect storage areas for organization, adherence to the First-In, First-Out (FIFO) method, and cleanliness.
  • Complete scheduled inventories and manage stocking and requisition of supplies.
  • Monitor dining rooms for seating availability, service quality, and guest safety.
  • Complete work orders for necessary maintenance repairs.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • Adhere to all company safety and security policies and procedures, reporting accidents, injuries, and unsafe work conditions.
  • Complete required safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing service needs.
  • Assist individuals with disabilities and thank guests with appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with colleagues, supporting team goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Identify, recommend, develop, and implement improvements for organizational efficiency, productivity, quality, safety, and cost-savings.
  • Read and visually verify information in various formats, including small print.
  • Visually inspect tools, equipment, or machines to identify defects.
  • Stand, sit, or walk for an extended period or entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces.
  • Move up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 2 years of related work experience in the restaurant industry.
  • At least 1 year of supervisory experience.

Required Skills

  • Teamwork and collaboration.
  • Exceptional guest service and customer service standards.
  • Inventory management.
  • Maintenance repair knowledge.
  • Skills in hiring, training, scheduling, employee evaluation, employee counseling, employee discipline, employee motivation, and employee coaching.
  • Adherence to safety and security policies.
  • Professional appearance and presentation.
  • Confidentiality and asset protection.
  • Effective communication.
  • Problem-solving abilities.
  • Quality assurance.
  • Ability to drive organizational efficiency, productivity improvement, and cost savings.

Work Location and Type

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company fosters an environment where all associates are welcomed and provided with access to opportunity, without discrimination on any protected basis, including disability or veteran status.

breifcase2-5 years

locationRiyadh

about 1 hour ago
Supervisor-Restaurant

Supervisor-Restaurant

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a dedicated Supervisor-Restaurant to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is located in the Financial District and focuses on contributing to the hospitality experience by ensuring exceptional service standards, fostering a positive team environment, and maintaining operational excellence within the restaurant.

Key Responsibilities

  • Ensure staff collaboration to deliver optimal service and meet guest needs.
  • Inspect staff grooming and attire, rectifying any deficiencies to maintain professional standards.
  • Complete opening and closing duties, including setup, cleaning, and securing premises.
  • Inspect storage areas for organization, proper implementation of the First-In, First-Out (FIFO) system, and cleanliness.
  • Complete scheduled inventories and manage the stocking and requisition of necessary supplies.
  • Monitor dining rooms to ensure seating availability, observe service quality, and ensure guest safety and well-being.
  • Complete work orders for necessary maintenance repairs.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • Adhere to all company and safety and security policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to management.
  • Complete required safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs, including assisting individuals with disabilities.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with colleagues.
  • Support the team to reach common goals and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
  • Read and visually verify information in a variety of formats, including small print.
  • Visually inspect tools, equipment, or machines to identify defects.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces.
  • Move up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • A minimum of 2 years of related work experience is required.
  • A minimum of 1 year of supervisory experience is required.

Required Skills

  • Teamwork and collaboration
  • Exceptional guest service and customer service standards
  • Inventory management
  • Maintenance repair
  • Hiring and training
  • Employee scheduling
  • Employee counseling and discipline
  • Employee motivation and coaching
  • Adherence to safety and security policies
  • Maintaining a professional appearance
  • Confidentiality
  • Asset protection
  • Problem-solving
  • Effective communication
  • Strong interpersonal relationships
  • Quality assurance
  • Driving organizational efficiency
  • Improving productivity
  • Implementing cost savings measures

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role requires adherence to company and safety policies, and involves direct interaction with guests and team members in a restaurant setting.

breifcase2-5 years

locationRiyadh

about 2 hours ago
Customer Services Manager

Customer Services Manager

📣 Job AdNew

The Chefz

Full-time
Join Our Team as a Customer Service Manager!
As a vital part of The Chefz, the Customer Service Manager will lead and manage all customer service operations within our application, ensuring an exceptional experience across all touchpoints.

Key Responsibilities:
  • Prepare and submit weekly operations and development reports to senior management, ensuring accuracy and timeliness.
  • Oversee the Employee of the Week recognition program by reviewing customer feedback and collaborating with the Internal Communications team.
  • Manage team schedules and coordinate closely with the Workforce Management (WFM) team.
  • Monitor team performance against quality scores and KPIs, driving continuous improvement.
  • Attend Extensya meetings, tracking work progress and addressing open issues.
  • Work with WFM on forecasting and staffing to maintain optimal coverage.
  • Collaborate with Training and Quality teams to enhance team performance and service standards.
  • Address staffing gaps through efficient replacement management.
  • Ensure timely processing of financial transactions submitted by the team.
  • Coordinate with the Marketing team regarding campaigns and promotional updates affecting customer service.
  • Act as a primary contact with various internal teams including Operations Excellence, Quality, and Driver Care.
  • Lead, coach, and develop supervisors and staff, fostering a culture of high performance.

Job Requirements:
  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Minimum of 5 years of customer service experience with at least 2 years in a managerial role.
  • Experience in the food-tech, e-commerce, or delivery-app sectors is preferred.
  • Strong leadership skills and an ability to motivate teams.
  • Data-driven mindset experience in tracking KPIs and operational reports.
  • Excellent communication skills in both Arabic and English.

breifcase2-5 years

locationRiyadh

4 days ago
Applications PMO, Supervisor

Applications PMO, Supervisor

📣 Job AdNew

SPIMACO

Full-time

About the Role

SPIMACO is seeking a dedicated Applications PMO Supervisor to join our team in Riyadh, Saudi Arabia. The company champions diversity and fosters a culture of inclusion, committed to providing equal opportunities for all to succeed. SPIMACO aims to improve lives through innovation and excellence in the pharmaceutical industry.

The Applications PMO Supervisor will play a crucial role in overseeing team responsibilities, promoting collaboration, ensuring high-quality outcomes, and contributing to the continuous improvement of departmental processes. This position is integral to aligning application project portfolios with corporate strategic priorities and ensuring the timely and quality delivery of application development lifecycle activities.

Key Responsibilities

  • Oversee team operations and ensure alignment with strategic objectives.
  • Manage and delegate tasks to team members while diligently monitoring progress.
  • Foster a collaborative team environment and promote effective communication channels.
  • Develop and train team members to enhance their skills and capabilities.
  • Report on team achievements and challenges to senior management.
  • Coordinate application project portfolio tracking to ensure alignment with corporate strategic priorities.
  • Monitor application development lifecycle activities to ensure timely delivery and adherence to quality standards.
  • Review business requirements to validate their completeness and functional feasibility.
  • Coordinate with stakeholders to define project scope, priorities, and delivery timelines.
  • Ensure compliance with IT governance standards and validated pharmaceutical system controls.
  • Prepare periodic PMO reports on application performance for senior management.

Qualifications and Requirements

  • A Bachelor's Degree in a relevant field is required.
  • A Master's Degree and/or a Professional Certificate are preferred.
  • A minimum of 5 years of relevant experience is required.
  • Proficiency in English is required.
  • Proficiency in Arabic is preferred.

Required Skills

  • Collaboration and Team Development
  • Effective Communication
  • Project Portfolio Tracking
  • Application Development Lifecycle Management
  • Business Requirements Validation
  • Stakeholder Coordination
  • IT Governance Compliance
  • Understanding of Pharmaceutical System Controls
  • PMO Reporting

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. SPIMACO is committed to fostering a workplace built on respect, fairness, and inclusion, celebrating diverse perspectives and empowering every team member.

breifcase5-10 years

locationRiyadh

about 4 hours ago
Supervisor-Restaurant

Supervisor-Restaurant

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a Supervisor-Restaurant to join its team in Riyadh, Saudi Arabia. This full-time position is based in the Financial District and focuses on contributing to the guest experience. The Supervisor-Restaurant will be responsible for ensuring smooth restaurant operations, fostering a collaborative team, and maintaining high standards of service and safety.

W Hotels, part of the Marriott International portfolio, is committed to redefining luxury standards through its "Whatever/Whenever" service culture. The company values originality and innovation, encouraging individuals to explore future possibilities.

Key Responsibilities

  • Ensure staff collaboration to provide optimal service and meet guest needs.
  • Inspect staff grooming and attire, addressing any deficiencies.
  • Complete opening and closing duties, including setup, equipment cleaning, and securing the premises.
  • Inspect storage areas for organization, proper stock rotation (FIFO), and cleanliness.
  • Conduct scheduled inventories and manage stock and supply requisitions.
  • Monitor dining rooms for seating availability, service quality, and guest safety and well-being.
  • Complete work orders for necessary maintenance repairs.
  • Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • Adhere to all company and safety and security policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to management.
  • Complete required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance at all times.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs, including assisting individuals with disabilities.
  • Thank guests with genuine appreciation for their patronage.
  • Communicate with others using clear and professional language.
  • Develop and maintain positive working relationships with colleagues.
  • Support team goals and respond appropriately to employee concerns.
  • Ensure adherence to quality expectations and standards.
  • Identify, recommend, develop, and implement improvements for organizational efficiency, productivity, quality, safety, and cost-savings.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 2 years of related work experience.
  • At least 1 year of supervisory experience.

Required Skills

  • Teamwork and collaboration
  • Guest service skills
  • Inventory management
  • Maintenance repair coordination
  • Staff hiring and training
  • Employee scheduling and evaluation
  • Counseling and disciplinary procedures
  • Employee motivation and coaching
  • Adherence to safety and security policies
  • Maintaining professional appearance
  • Confidentiality and asset protection
  • Effective communication
  • Problem-solving abilities
  • Driving organizational efficiency
  • Improving productivity
  • Ensuring quality assurance
  • Implementing cost-saving measures

Work Environment and Physical Demands

This is a full-time position located in Riyadh, Saudi Arabia, within the Financial District. The role requires the ability to stand, sit, or walk for extended periods. Physical tasks include moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance. The position also involves grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Movement through narrow, confined, or elevated spaces, as well as up and down stairs and service ramps, may be necessary. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, are also part of the physical demands.

The ability to read and visually verify information in various formats, including small print, and visually inspect tools, equipment, or machines for defects is essential. W Hotels is an equal opportunity employer, valuing diverse backgrounds and providing access to opportunity.

breifcase2-5 years

locationRiyadh

about 2 hours ago
Maintenance & Inspectors Supervisor-AFC

Maintenance & Inspectors Supervisor-AFC

📣 Job AdNew

AtkinsRéalis

Full-time

About the Role

AtkinsRéalis is seeking a dedicated Maintenance & Inspectors Supervisor for the Automatic Fare Collection (AFC) system to join our team in Riyadh, Saudi Arabia. This role involves overseeing the daily operations and performance of maintenance technicians and inspectors responsible for the AFC equipment. The primary objective is to ensure all maintenance, repair, and inspection tasks are executed promptly, safely, and to the highest standards, thereby minimizing AFC system downtime and potential revenue impacts.

As the frontline authority for AFC system reliability, you will play a pivotal role in ensuring compliance with operational procedures and maintaining a consistent quality of service delivery. This position is a full-time opportunity within a world-class engineering services and nuclear organization.

Key Responsibilities

  • Provide daily supervision and guidance to maintenance technicians and inspectors, ensuring efficient and safe task completion.
  • Plan work schedules, assign tasks effectively, and set priorities to minimize system downtime and revenue loss.
  • Train staff on proper work methods, safety procedures, and adherence to compliance standards.
  • Coordinate and supervise complex repair activities to restore AFC system functionality promptly.
  • Manage the inventory of spare parts and tools necessary for effective maintenance operations.
  • Maintain accurate records, logs, and reports detailing all maintenance and inspection activities.
  • Respond swiftly and effectively to unscheduled repair or inspection requests.
  • Assess team performance and ensure the consistent delivery of high-quality service.
  • Act as the primary point of authority regarding AFC system reliability and adherence to operational procedures.

Qualifications and Requirements

  • Bachelor's degree in Electrical/Mechanical Engineering, Electronics, or a related field.
  • Proven experience in maintenance supervision, with a preference for experience in AFC systems or transport infrastructure.
  • Strong knowledge of AFC equipment, including preventive and corrective maintenance strategies, and inspection procedures.
  • Demonstrated ability to lead teams, effectively assign tasks, and manage performance.
  • Familiarity with safety standards and procedures relevant to maintenance operations.
  • Competence in evaluating system performance and identifying opportunities for improvement.
  • Strong communication skills for effective liaison with staff, stakeholders, and management.
  • Aptitude for handling unscheduled repairs and operational challenges under pressure.

Required Skills

  • Maintenance Supervision
  • AFC Systems
  • Transport Infrastructure
  • AFC Equipment
  • Preventive Maintenance
  • Corrective Maintenance
  • Inspection Procedures
  • Leadership
  • Team Management
  • Performance Management
  • Safety Standards
  • Safety Procedures
  • Analytical Skills
  • Communication Skills
  • Problem-Solving

Work Environment and Compensation

This is a full-time position located in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. AtkinsRéalis offers a comprehensive rewards and benefits package designed to support your well-being and career growth, including a tax-free salary, life insurance coverage, medical insurance, annual leave balance, company gratuity scheme, discretionary bonus program, annual flight contribution, transportation and housing allowances, and an Employee Wellbeing Program with 24/7 access to specialists.

breifcase5-10 years

locationRiyadh

about 2 hours ago
Cleaning and Housekeeping Supervisor

Cleaning and Housekeeping Supervisor

📣 Job Ad

Four Seasons Hotels & Resorts, Saudi Arabia

Full-time
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About The Role
Join our pre-opening Housekeeping team as Housekeeping Supervisor at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Assistant Housekeeping Manager, you will be responsible for supervising daily housekeeping activities, maintaining luxury cleanliness standards, and supporting the development of a world-class housekeeping operation.

What You Will Do
  • Participate in pre-opening activities such as room inspections, team training, inventory setup, and system implementation.
  • Supervise and guide Room Attendants and Housepersons to ensure all guest rooms, residences, and public areas meet Four Seasons cleanliness and presentation standards.
  • Conduct detailed inspections and follow up on cleanliness, maintenance issues, and turndown service.
  • Coordinate with Front Office and Engineering to ensure timely room readiness and maintenance resolution.
  • Assist in managing housekeeping supplies and equipment, maintaining accurate inventory records.
  • Handle guest requests and service recovery promptly and professionally.
  • Support new colleague onboarding, daily briefings, and ongoing training initiatives.
  • Ensure team adherence to safety, hygiene, and grooming standards.

What You Bring
  • Experience in a housekeeping role within a luxury hotel or resort; supervisory experience preferred.
  • Pre-opening experience is a plus.
  • Eye for detail and commitment to high standards.
  • Strong communication and leadership skills.
  • Suitable candidates must be eligible to work in Saudi Arabia. Fluency in English is essential.

What We Offer
  • Competitive salary in a tax-free environment.
  • Housing and transportation.
  • 30 days of vacation plus public holidays.
  • Paid home leave tickets.
  • Complimentary meals and uniform cleaning.
  • Medical and life insurance.
  • Employee Assistance Program and worldwide complimentary room nights.
  • Opportunities for growth and development.

breifcase2-5 years

locationRiyadh

26 days ago
AI Team Lead

AI Team Lead

📣 Job AdNew

InnovationTeam

Full-time

About the Role

InnovationTeam is seeking a highly skilled AI Team Lead to join its team onsite in Riyadh, Saudi Arabia. The company specializes in delivering advanced AI-driven solutions for enterprises and government organizations. In this role, you will lead the design, development, implementation, and delivery of end-to-end AI solutions across various domains. This position requires a strong technical background in modern AI technologies, hands-on experience building production-ready AI solutions, and leadership capabilities to manage AI engineers, data scientists, ML engineers, and cross-functional delivery teams. The ideal candidate will translate business requirements into scalable AI solutions, manage project execution, guide technical teams, and ensure successful delivery of AI initiatives within scope, timeline, and quality standards.

Key Responsibilities

  • Lead the AI team in designing, developing, and delivering enterprise AI solutions.
  • Manage AI projects from requirement gathering to production deployment.
  • Translate business needs into technical AI solution designs and implementation plans.
  • Design and supervise solutions involving Generative AI, LLMs, RAG systems, AI agents, NLP, machine learning, deep learning, and computer vision.
  • Lead data science initiatives, including data analysis, feature engineering, model development, evaluation, and optimization.
  • Build and oversee end-to-end AI pipelines, including data ingestion, preprocessing, model training, inference, monitoring, and continuous improvement.
  • Guide the implementation of machine learning and deep learning models using frameworks such as PyTorch, TensorFlow, Scikit-learn, and related tools.
  • Supervise the development of AI agents, chatbots, recommendation systems, classification models, predictive analytics, and intelligent automation solutions.
  • Define AI architecture, integration patterns, APIs, microservices, and deployment strategies.
  • Ensure AI solutions are scalable, secure, reliable, cost-efficient, and production-ready.
  • Collaborate with business stakeholders, product teams, data teams, software engineers, and cloud teams.
  • Manage task allocation, technical reviews, project milestones, risks, and delivery timelines.
  • Establish best practices for MLOps, LLMOps, model governance, model monitoring, documentation, and quality assurance.
  • Support presales and client discussions by providing technical input, solution proposals, effort estimation, and feasibility assessments.
  • Ensure AI solutions comply with security, privacy, governance, and responsible AI principles.
  • Mentor and coach AI engineers, ML engineers, data scientists, and junior team members.
  • Stay up to date with the latest developments in AI, machine learning, deep learning, Generative AI, cloud AI services, and enterprise AI platforms.

Qualifications and Requirements

  • Minimum 5 years of professional experience in AI, machine learning, data science, or related technology fields.
  • Minimum 2-3 years of experience leading AI teams or managing AI solution delivery.
  • Master's degree in Computer Science, Artificial Intelligence, Data Science, Software Engineering, Computer Engineering, or a related field.
  • Strong hands-on experience in machine learning, deep learning, NLP, Generative AI, and data science.
  • Solid understanding of LLMs, RAG architectures, AI agents, vector databases, prompt engineering, and model evaluation.
  • Strong experience with Python and AI/ML frameworks such as PyTorch, TensorFlow, Scikit-learn, Hugging Face, LangChain, or LlamaIndex.
  • Experience in building and deploying ML/DL models for real-world enterprise use cases.
  • Strong understanding of supervised learning, unsupervised learning, classification, regression, clustering, recommendation systems, forecasting, and anomaly detection.
  • Experience with data preparation, data quality assessment, feature engineering, model training, validation, testing, and performance monitoring.
  • Strong software engineering knowledge, including REST APIs, microservices, Docker, Kubernetes, CI/CD, and Git.
  • Experience deploying AI workloads on cloud platforms such as OCI, Azure, AWS, or GCP; OCI experience is preferred.
  • Knowledge of MLOps and LLMOps practices, including model versioning, monitoring, retraining, evaluation, and deployment automation.
  • Strong project management skills, including planning, estimation, risk management, stakeholder communication, and delivery tracking.
  • Ability to communicate complex technical concepts clearly to business and technical stakeholders.
  • Excellent problem-solving, analytical, leadership, and decision-making skills.
  • Excellent command of English, both written and spoken.
  • Willingness to work onsite in Saudi Arabia.

Required Skills

  • Generative AI, Machine Learning, Deep Learning, Data Science, Computer Vision, NLP, Intelligent Automation, and Enterprise AI Systems.
  • AI Solution Architecture, MLOps, LLMOps, and Cloud Deployment.
  • Proficiency with LLMs, RAG systems, AI agents, and related technologies.
  • Expertise in AI/ML frameworks including PyTorch, TensorFlow, Scikit-learn, Hugging Face, LangChain, and LlamaIndex.
  • Strong software engineering skills in REST APIs, microservices, Docker, Kubernetes, CI/CD, and Git.
  • Experience with cloud platforms such as OCI, Azure, AWS, and GCP.
  • Knowledge of MLOps/LLMOps practices covering model versioning, monitoring, retraining, evaluation, and deployment automation.
  • Project management capabilities including planning, estimation, risk management, stakeholder communication, and delivery tracking.
  • Advanced problem-solving, analytical, leadership, and decision-making skills.
  • Experience with GPU-based model training and inference optimization.
  • Familiarity with computer vision, OCR, document AI, speech AI, or multimodal AI systems.
  • Experience with enterprise AI platforms like Azure OpenAI, Oracle AI Services, AWS Bedrock, or Google Vertex AI.
  • Understanding of AI governance, responsible AI, data privacy, cybersecurity, and compliance frameworks.
  • Experience in presales, technical proposal preparation, and client-facing solution presentations.

Work Environment and Additional Information

This is a full-time position requiring onsite work in Riyadh, Saudi Arabia. The role offers the opportunity to lead strategic AI initiatives and work on advanced AI solutions. Experience in government, healthcare, finance, telecom, or regulated enterprise environments is considered a plus. Arabic language skills are an advantage.

breifcase+10 years

locationRiyadh

about 2 hours ago