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Contract TypeFull-time
Workplace typeRemote
LocationRiyadh

Job Description

About the Role

Marriott International is seeking a Captain (Dry) to join their team in Riyadh. This full-time position involves overseeing service operations within banquet rooms, restaurants, and coffee breaks, ensuring high standards of presentation and guest satisfaction. The role requires 2-5 years of relevant experience.

Key Responsibilities

  • Communicate service requirements to chefs and stewards during functions.
  • Total charges for group functions and present checks to group contacts for payment.
  • Ensure banquet rooms, restaurants, and coffee breaks are prepared for service.
  • Verify that proper centerpieces are displayed on all tables.
  • Inspect the cleanliness and presentation of all china, glass, and silver before use.
  • Engage with guests to ensure their satisfaction.
  • Set tables according to event type and service standards.
  • Relay additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Maintain cleanliness of work areas throughout the day.
  • Adhere to all company and safety and security policies and procedures, reporting accidents, injuries, and unsafe conditions to management.
  • Complete all required safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests in accordance with company standards.
  • Communicate professionally and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships, support team goals, and respond appropriately to employee concerns.
  • Ensure adherence to quality expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
  • Stand, sit, or walk for extended periods.
  • Perform other reasonable job duties as requested by Supervisors.

Required Experience and Skills

  • 2-5 years of experience in a similar role.
  • Strong communication skills for interacting with guests and team members.
  • Ability to manage service needs and ensure operational readiness.
  • Attention to detail regarding cleanliness, presentation, and guest satisfaction.
  • Proficiency in handling payments and preparing checks for group functions.
  • Commitment to following safety and security policies.

About The Luxury Collection Hotels & Resorts

The Luxury Collection Hotels & Resorts, part of Marriott International, encompasses over 120 properties across more than 35 countries. With a history spanning over 100 years, originating from the Italian CIGA brand in 1906, the brand focuses on delivering authentic experiences and preserving the unique cultural heritage of each destination. Each property is designed to be a distinct expression of its locale, offering a portal to its cultural charms and treasures. The team values individuals with an appreciation for storytelling, a passion for local heritage, and a commitment to delivering genuine, personalized, and anticipatory hospitality.

Work Environment

This role is based in Riyadh and is a full-time position within Marriott International's portfolio of brands. The environment emphasizes teamwork, professional development, and adherence to high standards of service and quality.


Requirements

  • Requires 2-5 Years experience

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