Commercial Operation Manager

About Cloud Softway

Cloud Softway is an AWS Advanced Partner specializing in cloud-native solutions. The company leverages DevOps and AI to accelerate time-to-market for clients, focusing on optimizing cloud performance and economics. Cloud Softway assists organizations in achieving scalable, efficient, and cost-effective infrastructures.

The company provides hands-on migration, engineering, and managed services to support digital transformation initiatives. By combining technical expertise with a service-oriented approach, Cloud Softway enables clients to improve operational efficiency and realize the full value of their cloud investments.

The Role of Commercial Operation Manager

Cloud Softway is seeking a Commercial Operation Manager to join its team in Riyadh. This is a full-time position with a hybrid work arrangement that includes some work-from-home flexibility. The role involves overseeing commercial operations to support sales, customer service, and revenue growth.

Key Responsibilities

• Overseeing commercial operations, including planning, executing, and optimizing processes.
• Analyzing operational data and monitoring performance metrics.
• Coordinating with sales and account teams to ensure alignment.
• Identifying opportunities to improve efficiency and customer satisfaction.
• Collaborating closely with internal stakeholders to streamline workflows.
• Developing operational reports to track progress and inform decisions.
• Supporting strategic initiatives to achieve company goals.
• Ensuring commercial activities align with company objectives and client needs.

Required Experience

Candidates for this role should possess 5 to 10 years of relevant experience in commercial operations or a similar field. This experience should demonstrate a strong understanding of sales processes, customer service, and revenue growth strategies.

Work Environment and Location

This full-time position is based in Riyadh and offers a hybrid work arrangement, allowing for some flexibility to work from home. The role requires coordination with various internal teams and stakeholders to ensure seamless commercial operations.