Call Center Agent

Required Customer Service Representative to work in a call center with experience in dealing with customers

Main Responsibilities:

• Contacting target customers and presenting offers.
• Achieving the required performance indicators in terms of the number of calls and customer satisfaction level.
• Working to attract and target a new customer base through social media and via phone.
• Participating in the development of work procedures and improving service quality.
• Maintaining confidentiality of information and quality of service.
• Continuously achieving the monthly target.

Benefits:

• Salaries are determined after interviews based on experience.
• Monthly competitions and commissions with no maximum limit.
• Medical insurance with the Cooperative Insurance Company.
• Training programs.
• Opportunities for development and promotions.
• Professional and organized work environment.

Required Qualifications:

• The candidate must possess excellent communication skills,
• the ability to work under pressure,
• previous experience of no less than one year in customer service,
• preference for those who are proficient in using computer programs and office systems.
• Discipline, politeness, reliability, and ability to work as part of a team.