Fashion Consultant Maxmara📣 Job Ad

About Chalhoub Group

Chalhoub Group has served as a partner and creator of luxury experiences in the Middle East for over seven decades. The Group manages a portfolio of over 10 owned brands and provides distribution and marketing expertise for more than 400 international luxury names across fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Committed to innovation and embracing new technologies, Chalhoub Group aims to shape the future of luxury retail, delivering omnichannel experiences across over 950 stores, online platforms, and mobile apps. The Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, bringing together over 16,000 professionals across eight countries. Sustainability is central to the Group’s strategy, with a commitment to people, partners, and the planet, including a pledge to reach Net Zero by 2040.

The Role: Fashion Consultant, Maxmara

Chalhoub Group is seeking a Fashion Consultant for Maxmara in Riyadh, Saudi Arabia. This full-time position is suitable for candidates with 0-1 years of experience in luxury fashion. The primary responsibility of this role is to achieve individual and collective sales targets while delivering an exceptional guest experience and supporting in-store customer and people initiatives.

Key Responsibilities

• Achieve individual and collective sales targets.
• Deliver exceptional guest experiences.
• Support the implementation of CRM, CX, and other key customer and people initiatives in-store.
• Collect data on customer behavior, top sellers, and slow movers for business reviews.
• Drive client relationships through an omni-channel approach.
• Provide pre-buying feedback on products.
• Drive eNPS through people experience initiatives and culture.
• Ensure adherence to Visual Merchandising (VM) guidelines and Standard Operating Procedures (SOPs).
• Conduct click and collect services within Service-Level Agreements (SLAs).
• Ensure accurate capture of customer data in adherence to marketing team requirements.
• Promote the MUSE loyalty program and stay informed about its offerings.
• Support in-store marketing events and activations.
• Keep abreast of all brand social media activities and campaigns.
• Drive sell-throughs within the store.
• Support in-store Customer Experience (CX) initiatives.
• Provide input on store performance, identifying areas of success and improvement.

Qualifications and Experience

• Strong English communication skills.
• Experience within luxury fashion.
• 0-1 years of professional experience.

Benefits and Career Development

Chalhoub Group supports professional growth through enriching experiences, learning and development opportunities, and exposure to various assignments, including internal mobility. The Group offers diverse career paths and a competitive benefits package, which includes:

• Health care.
• Child education contribution.
• Remote and flexible working policies.
• Exclusive employee discounts.

The Group is committed to inclusion and diversity, ensuring equal opportunity for all applicants without regard to gender, age, race, religion, national origin, or disability status.

Application Information

We encourage qualified candidates to apply and join Chalhoub Group.