Head Organization Development

About the Role

National Medical Care is seeking a Head of Organization Development to drive long-term organizational design, change management, and human capital strategy across its clinical and corporate divisions. This full-time position is based in Riyadh, Saudi Arabia, and focuses on diagnosing systemic inefficiencies and designing modern operating models to align diverse teams towards cross-functional excellence. The role requires 5-10 years of relevant experience.

Strategic Organizational Design and Optimization

• Lead the structural development of clinical, administrative, and corporate operating models to ensure streamlined workflows.
• Diagnose structural friction points across matrixed hospital networks and regional clusters, providing data-driven restructuring frameworks.
• Govern enterprise span-of-control guidelines, layer boundaries, and clinical-corporate job evaluations to guarantee internal equity.

Employee Experience and Engagement

• Design and govern the enterprise-wide Employee Experience (EX) roadmap, auditing every touchpoint of the employee lifecycle to optimize retention, belonging, and cultural connection.
• Design and execute enterprise-wide diagnostic frameworks, overseeing the deployment of annual employee satisfaction surveys, continuous pulse surveys, and journey mapping.
• Collaborate with Clinical Quality and Nursing Executives to champion institutional well-being, deploying targeted burnout mitigation systems, psychological safety initiatives, and resilience support infrastructure for healthcare professionals.
• Shape systemic wellness strategies that transition human resources into a human-centric culture prioritizing mental, physical, and emotional health.

Enterprise Change Management and Policy Control

• Serve as the lead change strategist for enterprise evolutions, including digital migrations, corporate mergers, and operational restructures.
• Develop proactive change management methodologies to assess and mitigate change fatigue among frontline and corporate staff.
• Lead the design, formulation, and continuous optimization of company-wide HR policies that regulate organizational behavior, performance governance, and workforce models.
• Engineer, map, and document core HR process flows and operating procedures to eliminate administrative friction and maximize operational efficiency.

Job Architecture and Performance Management

• Build, formalize, and continuously update a centralized job description matrix for all levels across corporate, administrative, and clinical job families.
• Standardize job grading, position evaluations, and role accountabilities to maintain clear career pathways and internal equity.
• Design, deploy, and govern the enterprise-wide employee performance management system, establishing frameworks for setting objectives, continuous feedback, and multi-source appraisals.
• Design and execute the structural link between performance outcomes and compensation, governing the annual performance-based merit increase cycle.

Leadership Development and Succession Planning

• Develop unified succession planning pipelines for critical roles, ensuring continuous leadership readiness for executive, operational, and administrative heads.
• Create advanced career pathways and cross-functional development programs that prepare high-potential professionals for complex, senior leadership positions.

Additional Responsibilities

The Head of Organization Development will also perform additional tasks and duties as assigned by Management to support the overall objectives of National Medical Care.