IT Co op Trainee📣 Job Ad

About Richemont

Richemont owns several of the world’s leading luxury goods Maisons, specializing in jewellery, fine watches, and premium accessories. The company is dedicated to preserving the heritage and identity of each Maison while fostering continuous creativity and innovation in product design, aligning with their established values.

The IT Co-op Trainee Role

Richemont is seeking an IT Co-op Trainee to join the team in Riyadh. This internship role is suitable for candidates with 0-1 years of experience, offering an opportunity to gain practical experience in IT support, network monitoring, and cybersecurity within a professional environment.

Key Responsibilities

• Learn the organization’s local network topology, setup, and infrastructure.
• Perform routine network monitoring tasks for office and boutique environments to ensure high uptime and early issue detection.
• Understand and adhere to the organization’s cybersecurity standards.
• Design and create simplified, engaging "one-pager" guides on cybersecurity best practices for users in the KSA market.
• Assist in diagnosing and resolving basic hardware, software, network, and operating system issues for local users.
• Configure, image, and set up laptops and workstations for new hires and hardware refreshes according to company standards.
• Monitor, log, and update IT support tickets, ensuring timely resolution and clear communication with users.
• Maintain and troubleshoot video conferencing (VC) setups in collaborative spaces, ensuring meeting room technology is fully functional.
• Assist in enrolling, configuring, and managing corporate mobile phones.
• Support the updating of internal IT knowledge base articles and user guides.

Experience and Work Type

This role is an Internship designed for individuals with 0-1 years of experience. It provides a structured environment for learning and applying IT skills in a corporate setting.

Location

The IT Co-op Trainee position is based in Riyadh.