Jeweler

About the Role

Richemont is seeking a Jeweler to join its team in Riyadh, Saudi Arabia. This full-time role involves managing a team of technicians and jewelers while actively participating in technical tasks. The ideal candidate will have 2-5 years of experience in a relevant field.

Key Responsibilities

• Lead a team of technicians and jewelers, ensuring smooth daily operations and providing support, while actively engaging in technical tasks.
• Operate and fine-tune complex machinery and systems to enhance quality and productivity, and develop innovative solutions for inefficiencies.
• Oversee day-to-day operations within a store department, acting as a work leader and occasionally as a first-line supervisor for transactional operations.
• Diagnose and troubleshoot equipment issues for emergency repairs and perform routine preventive maintenance.
• Deliver customer service, identify opportunities for new business and customer retention, handle complex queries, and resolve customer problems.
• Manage inventory control activities in accordance with established procedures to ensure accuracy and efficiency.
• Adhere to the organization's health, safety, and environmental policies, procedures, and mandatory instructions to mitigate risks and protect the environment and employee well-being.
• Develop a thorough understanding of organizational policies, procedures, regulatory codes, and codes of conduct, ensuring compliance and high standards in all work activities.
• Continuously enhance technical and process skills through participation in assessments, development planning, formal training, and coaching.

Qualifications and Experience

• Post-secondary non-tertiary education is required.
• Demonstrated ability to work independently as an experienced practitioner.
• Limited managerial experience, with a focus on technical expertise and team support.
• 2-5 years of experience in a related field.

Work Environment

This is a full-time position based in Riyadh, Riyadh, Saudi Arabia, involving daily operations within a store department and active participation in technical tasks.