Key Account Specialist (Dermatological Skincare) Pharmacy Chains

About Galderma and the Role

Galderma is a leader in the dermatology category, operating in approximately 90 countries. The company focuses on an innovative, science-based portfolio of brands and services across Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. This full-time Key Account Specialist role, based in Riyadh, Saudi Arabia, is responsible for managing strategic relationships with pharmacy key accounts, specifically within the dermatological skincare sector.

Key Responsibilities

• Manage and develop strategic relationships with assigned pharmacy key accounts across KSA to ensure alignment on business objectives and identify growth opportunities.
• Build and strengthen relationships with key decision-makers and stakeholders, particularly category managers within beauty and derma categories, leveraging knowledge of the Saudi pharmacy-chain landscape.
• Deliver sales objectives by developing and executing account plans that enhance business performance and expand the portfolio across assigned customers.
• Develop account-specific Joint Business Plans (JBPs), including sales objectives, promotional calendars, trade activities, visibility initiatives, and growth opportunities.
• Lead customer negotiations and manage commercial elements such as rebates, promotions, marketing activities, trade investments, and commercial terms to drive sustainable and profitable growth.
• Drive the performance, distribution, and visibility of the full portfolio across assigned pharmacy chains.
• Collaborate with the pharmacy field team to ensure product availability, visibility, recommendation, merchandising standards, and promotional execution across assigned accounts.
• Analyze account performance, sell-in/sell-out, stock levels, and promotional effectiveness to identify opportunities, risks, and corrective actions.
• Provide accurate account-level forecasts and collaborate with internal teams to ensure appropriate stock availability and support customer demand.
• Develop clear account strategies and actionable growth plans supported by stakeholder mapping and a deep understanding of each customer's business.
• Partner with Sales, Marketing, Supply Chain, Finance, and field teams to ensure effective execution and a unified approach toward customers.
• Monitor competitor activity, customer dynamics, category trends, and developments within the Saudi pharmacy market to identify new opportunities and potential business risks.
• Prepare regular account reviews and management presentations, translating business data into clear insights and recommendations using Excel and PowerPoint.
• Regularly visit assigned pharmacy-chain customers across Saudi Arabia, with travel required based on customer and business needs.
• Ensure full compliance with Galderma's legal, ethical, and compliance standards, as well as applicable local laws, regulations, and internal policies.

Candidate Profile and Requirements

Candidates for this role should possess 5-10 years of relevant experience. Galderma seeks individuals who are results-oriented, embrace continuous learning, and bring positive energy. The ideal candidate will combine initiative with a strong sense of teamwork and collaboration, demonstrating a commitment to making a meaningful impact for consumers, patients, and healthcare professionals.

Work Environment and Culture

Galderma fosters a diverse and inclusive work environment that respects the dignity, privacy, and personal rights of every employee. The company aims to empower employees and promote personal growth while meeting business needs. Professionalism, collaboration, and a supportive ethos are central to the work culture, providing an environment where individuals can thrive and excel.