Learning Specialist AMZL Transportation Field L&D

About the Role

Amazon Saudi Arabia is expanding its Learning team within Amazon Operations and is seeking a Learning Specialist, AMZL Transportation Field L&D. This full-time role is based in Riyadh and focuses on enhancing the long-term capabilities of assigned areas within the Last Mile operations. The specialist will work closely with Operations Managers, Area Managers, and associates to drive continuous improvement.

Key Responsibilities

The Learning Specialist will achieve objectives by focusing on associate development and operational efficiency. Key responsibilities include:

• Measuring associate performance across Safety, Quality, and Productivity metrics, and applying learning tools to improve these operational outcomes.
• Improving associates' job-related skills through the development, maintenance, and application of learning tools such as methods, checklists, and skill-building agreements.
• Assisting in the successful execution of training plans during both peak and non-peak operational periods.
• Executing all standard trainer tasks as defined by the Trainer Standard Work Checklist.
• Delivering network-standard technical training to associates.
• Partnering with Operations Leaders to evaluate and enhance training processes within various work areas.
• Providing direct coaching to associates to improve their job performance.
• Managing training compliance to ensure that all training records are accurately maintained and housed.

Desired Candidate Attributes

The ideal candidate will demonstrate a commitment to operational excellence and associate development, possessing the following attributes:

• Excellent communication skills, comfortable interacting effectively with groups and individuals.
• Ability to provide and receive feedback constructively.
• Strong follow-up skills, consistently meeting time commitments and deadlines.
• A goal-oriented approach, capable of providing valuable insights to area managers.
• Dedication to the success of others, maintaining a "customer obsessed" mindset.
• A positive and proactive demeanor, energized by collaborative work.

Basic Qualifications

Candidates must meet the following minimum requirement:

• Fluency in English, demonstrated by the ability to speak, write, and read effectively.

Preferred Qualifications

The following qualification is preferred for this role:

• A Bachelor's degree.

Work Environment

This is a full-time position within a dynamic operational environment. The role involves direct engagement with operations teams and associates, contributing to the continuous improvement of learning capabilities within Amazon's Last Mile transportation network.