Operations Coordinator

About SA Investment Group

SA Investment Group is a Saudi investment company focused on developing projects within the Food & Beverage and Valet Parking sectors. The company invests in innovative concepts and elevated customer experiences, aiming to deliver smart operational solutions that align with market needs. SA Investment Group emphasizes efficiency, service quality, and customer satisfaction across its portfolio. Team members join a growing organization that values innovation, operational excellence, and strong partnerships within the local market.

The Role: Operations Coordinator

The Operations Coordinator is a full-time, on-site role based in Riyadh. This position is responsible for supporting the day-to-day operations of projects within the Food & Beverage and Valet Parking sectors. The coordinator plays a crucial role in ensuring smooth service delivery and operational efficiency under the guidance of operations leadership.

Key Responsibilities

• Monitor performance metrics across various operational areas.
• Coordinate schedules for operational teams and resources.
• Ensure strict adherence to established operational standards and procedures.
• Assist with diverse administrative tasks to support operational workflows.
• Prepare comprehensive reports on operational activities and outcomes.
• Maintain accurate and organized documentation for all projects.
• Follow up on action items to facilitate smooth service delivery.
• Collaborate closely with cross-functional internal teams and external service providers.
• Handle basic customer inquiries and manage escalations as needed.
• Support continuous improvement initiatives to enhance operational processes.
• Implement operational procedures and track Key Performance Indicators (KPIs) under leadership guidance.
• Contribute to maintaining high levels of customer satisfaction.

Required Experience

• A minimum of 0-1 years of experience in an operations support role or a related field.

Work Environment and Collaboration

This role operates within a dynamic and growing organization, requiring the ability to work effectively in an on-site capacity in Riyadh. The Operations Coordinator will engage in close collaboration with various cross-functional teams and external service providers, contributing to a culture of operational excellence and strong partnerships. The position works under the direct guidance of operations leadership, supporting strategic initiatives.

Application Information

Candidates who meet the specified requirements are encouraged to apply. SA Investment Group is committed to fostering innovation and delivering high-quality service across its ventures.