Procedures Lead

About the Role

Riyad Bank is seeking a Procedures Lead to join their team in Riyadh, Saudi Arabia. This full-time role involves overseeing the development, implementation, and maintenance of business procedures, ensuring compliance with established standards and continuous improvement initiatives. The position requires 5-10 years of relevant experience.

Key Responsibilities

• Adhere to approved departmental policies, processes, and procedures.
• Coordinate the review and approval process with concerned departments and escalate issues as needed.
• Implement assigned day-to-day operations tasks and ensure compliance with established standards and procedures.
• Ensure the development and timely update of business procedures assigned to procedure officers, adhering to established procedures and Service Level Agreements (SLAs).
• Follow the annual review plan for outdated procedures.
• Manage the safe archiving of all procedures and maintain the electronic library.
• Assess the impact of introduced changes on people, processes, and systems, ensuring proper communication and awareness initiatives to support effective implementation.
• Facilitate discussions with procedure owners and stakeholders to finalize required procedures.
• Contribute to identifying opportunities for continuous improvement of processes and practices, considering international best practices, business process enhancement, cost reduction, and productivity improvement.
• Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.
• Act as a focal point of contact with divisional controllers for progress reports and escalations.
• Prepare departmental reports accurately and on time to meet department requirements, policies, and standards.
• Perform other related duties or assignments as directed.

Experience and Qualifications

Candidates should possess 5-10 years of experience in a relevant field, demonstrating a strong understanding of procedural development and implementation within an organizational context.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, offering an opportunity to contribute to the operational efficiency of Riyad Bank.