Receptionist📣 Job Ad

Join our dynamic team as a Receptionist at Safari Group!
We are looking for a dedicated and professional Receptionist to play a pivotal role in ensuring excellent customer experiences at our luxury center. This is an exciting opportunity to contribute to a team focused on providing exceptional service.

Key Responsibilities:

• Welcoming Customers: Greet customers with a warm and professional demeanor, providing information about the center’s services.
• Managing Bookings and Scheduling: Organize the appointment schedule, confirm bookings, and keep accurate records.
• Answering Phone Calls and Responding to Inquiries: Handle customer calls and schedule appointments through various communication channels.
• Handling Payments and Sales: Process payments at check-out and promote center products.
• Customer Relationship Management: Build relationships with customers and handle complaints professionally.
• Coordinating and Directing Customers: Guide customers to appropriate areas of the facility.
• Inventory and Supplies Management: Ensure cleanliness and organization of treatment tools.

Required Skills and Qualifications:

• Minimum 5 years experience in reception or customer service roles in 5-star hotels or luxury resorts.
• Excellent verbal and written communication skills in English.
• Strong customer service expertise and ability to manage high-pressure situations.
• Professional appearance suitable for a luxury environment.

Job Overview:
As the first point of contact for visitors and callers, the receptionist plays a pivotal role in enhancing customer interactions. This role is essential for managing front-desk operations and supporting administrative tasks in a fast-paced environment.

Key Responsibilities:

• Greet Visitors: Welcome guests and direct them to the appropriate person or department.
• Manage Communication: Answer phone calls and emails, providing information as needed.
• Scheduling: Book appointments, meetings, and manage conference room reservations.
• Administrative Support: Handle filing, mail distribution, and maintain office supplies.
• Customer Service: Assist visitors with inquiries and maintain a positive reception area.

Qualifications:

• Education: Bachelor’s degree in a relevant field, or equivalent blend of education and experience.
• Experience: Typically 5+ years of experience in administration or reception.
• Expertise: Demonstrated proficiency in administrative tasks and executive support with strong analytical abilities.
• Skills: Strong organizational and communication skills with attention to detail and multitasking capabilities.
• Continuous Learner: Commitment to ongoing professional growth and staying up-to-date with industry trends.

About DXC Technology:
DXC Technology helps global companies run mission-critical systems and operations while modernizing IT and optimizing data architectures. They are trusted by the world's largest companies to drive performance, competitiveness, and customer experience across their IT operations.

Job Title: Receptionist

Company Overview: Arena is dedicated to providing exceptional service within the Events Services industry. As a Receptionist, you will play a crucial role in ensuring that visitors and callers receive a welcoming and professional experience.

Job Objective:
The Receptionist serves as the first point of contact for Arena’s visitors and callers, providing a welcoming and professional experience. This role is responsible for managing front desk activities, coordinating travel for the KSA team, supporting leadership calendars, and initiating office-wide activities to boost engagement and internal branding.

Key Responsibilities:

• Greet and welcome guests and visitors in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls and emails.
• Manage travel logistics for the KSA team, taking over this responsibility from Dubai’s administration.
• Support the KSA GM with calendar management, including booking meetings and organizing schedules.
• Maintain a clean and organized reception area.
• Plan and lead company engagement initiatives such as a monthly coffee afternoon for staff.
• Explore interest and coordinate a company sports activity, such as Padel Tennis, to encourage team wellness.
• Engage with RHQ benefits by liaising with MISA’s account manager to unlock available perks and ensure full utilization.
• Research and recommend formal community initiatives Arena KSA could sponsor (*, ‘Network of Women in Events’).
• Organize periodic ‘Events Night Outs’ to engage freelancers and other stakeholders in the events industry.
• Coordinate with internal departments and support teams as needed.
• Assist HR and Admin teams with documentation or logistics support as required.

Required Skills/Abilities:

• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Ability to independently manage projects and internal initiatives.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Positive attitude and team-oriented mindset.
• Discretion and confidentiality when handling sensitive information.