Senior Engineer

About the Role

علم is seeking a Senior Engineer to join their team in Riyadh. This full-time role focuses on supporting the research, development, and implementation of speech-based artificial intelligence solutions and technologies. The Senior Engineer will contribute to building, evaluating, and optimizing speech processing models and applications, supporting research initiatives, and enabling the development of innovative AI capabilities aligned with Elm's strategic objectives and emerging technology priorities. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Administer and support SAP environments and related services.
• Monitor SAP system availability, stability, and performance.
• Support day-to-day operation of relevant SAP solutions and modules.
• Analyze and resolve SAP incidents, technical issues, and service requests.
• Investigate recurring issues and support root-cause analysis.
• Coordinate complex issues with relevant technical teams and vendors when required.
• Assess and implement approved SAP change requests and system enhancements.
• Support configuration and technical changes based on business requirements.
• Validate implemented changes to ensure expected functionality.
• Coordinate SAP upgrades, patches, and migration activities.
• Perform required technical validation and testing associated with system changes.
• Support transition activities while minimizing disruption to business operations.
• Develop and support interfaces and integrations between SAP and other enterprise systems.
• Monitor integration performance and resolve interface-related issues.
• Maintain relevant technical documentation for integrations and interfaces.
• Collaborate with functional teams to understand business processes and requirements.
• Support alignment of SAP capabilities with business requirements.
• Provide technical input for SAP-related improvements and solutions.
• Support development and maintenance of SAP reports and related data requirements.
• Monitor data integrity and investigate identified inconsistencies.
• Support accurate and reliable information across SAP services.
• Maintain system documentation, configurations, user roles, and authorization-related records within assigned responsibilities.
• Support management of SAP licenses and related controls.
• Ensure technical activities are appropriately documented and traceable.
• Prepare and maintain technical documentation, experiment results, and research findings.
• Document model architectures, assumptions, methodologies, and implementation details.
• Support preparation of technical presentations and reports.

Compliance and Standards

• Follow all relevant departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out in a controlled and consistent manner.
• Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.
• Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.

Experience Required

Candidates should possess 2-5 years of experience in a relevant field, demonstrating proficiency in the duties outlined above.

Work Environment

This is a full-time position based in Riyadh, contributing to a team focused on advanced AI and speech technology solutions.