Station Agent

About Turkish Airlines

Turkish Airlines is a global airline known for its extensive network and commitment to passenger service. The company operates flights to numerous international destinations, maintaining a focus on operational excellence and customer experience.

The Station Agent Role

Turkish Airlines is seeking a Station Agent to join its team in Riyadh. This full-time position is central to providing essential passenger services and ensuring seamless airport operations. The role requires individuals who can thrive in a dynamic environment and effectively interact with passengers and various operational teams.

Key Responsibilities

• Welcome passengers and facilitate coordination and communication between the crew, handling agent, catering, cleaning, air traffic, customs, and immigration upon aircraft arrival.
• Ensure all necessary flight documents are prepared accurately and completely.
• Place orders for daily catering services and maintain comprehensive flight records.
• Handle accurate filing of documents and perform statistical analysis of flight coupons post-flight.
• Coordinate diligently with the handling agent to locate and deliver lost items to their owners in cases of lost baggage.
• Follow the compensation process as required.

Qualifications and Experience

• A minimum of 2-5 years of experience in a relevant field.
• Demonstrated ability to interact effectively with passengers and operational teams.
• Strong organizational skills and attention to detail for document management and record-keeping.

Work Environment

This is a full-time position based at Turkish Airlines' Airport Office in Riyadh. The role operates within a fast-paced airport environment, requiring adaptability and proactive engagement to maintain smooth operations and passenger satisfaction.

Application Process

Interested candidates who meet the qualifications are encouraged to submit their application for this position.